Travis AFB Community
DGMC’s Pharmacy Flight, part of the 60th Diagnostics and Therapeutic Squadron, is one of the largest in the Air Force, filling more than 50,000 prescriptions and ordering $2.5 million worth of medication every month. DGMC’s pharmacy fills 70 percent of all prescriptions internally and 30 percent from off-base providers. At most bases, the percentages are reversed with most prescriptions being filled by outside sources. On average, DGMC’s pharmacy serves 1,000 to 1,500 patients a day and 27,000 to 30,000 a month.
The pharmacy’s main goal is to make sure everyone receives the proper medicine they need in a timely manner. The pharmacy’s job is to process all prescriptions, fill them and counsel patients. The pharmacy wants everyone at Travis to keep healthy in order to continue to serve and keep the mission going. Pharmacy staff does this by reviewing and ordering prescriptions to make sure all information pertaining to the patient is correct.
The Outpatient Pharmacy, located on Level 2 (second floor) in the area known as “The Patient Mall,” provides daily prescription service Monday through Friday, 8 a.m. to 6 p.m. The Outpatient Pharmacy is closed Saturday, Sunday, federal holidays and Wing-designated down days.
This outpatient pharmacy location provides first-prescription-fills for those patients seen by providers in DGMC.
The Exchange pharmacy, located at Building 650 inside Exchange’s Mini-Mall, provides daily prescription service Monday through Friday, 8:30 a.m. to 5:30 p.m.; and Saturday, 9 a.m. to 4 p.m. The Exchange pharmacy is closed on Sunday, federal holidays and some Wing-designated down days. This pharmacy location provides first-prescription-fills for those patients seen by civilian physicians.
The Exchange pharmacy now accepts new prescriptions faxed directly from a physician’s office (some restrictions apply). Patients wanting prescriptions faxed directly to the Exchange pharmacy must have a physician’s office directly contact the Exchange pharmacy at (707) 423-5345 to make the required arrangements. Refill prescriptions are ordered 24 hours a day by calling (707) 423-7600 and are picked up at the Exchange pharmacy. Prescription refill requests called in by 1 p.m. Monday through Friday are ready for pick up the next duty day, while requests called in after 1 p.m. on Friday but by 1 p.m. Sunday are ready for pick up the next duty day, usually Monday.
To efficiently maximize DGMC Pharmacy’s limited financial and personnel resources, prescriptions activated at the Outpatient Pharmacy, new prescriptions submitted at the Exchange pharmacy, and called in prescription refills will be maintained for patient pick up for seven calendar days. If something unexpected arises preventing a patient from claiming a prescription within this period, contact the DGMC Pharmacy at (707) 423-7114 or (707) 423-5345 and select the respective pharmacy for an extension on the holding period.