Travis AFB Community

TRICARE

TRICARE is the health care program for active duty and retirees of the uniformed services, their families and survivors. TRICARE’s primary objectives are to optimize the delivery of health care services in the military’s direct care system for all Military Health System beneficiaries and attain the highest level of patient satisfaction through the delivery of a world-class health care benefit.

TRICARE brings together the health care resources of the Army, Navy, Air Force and Coast Guard and supplements them with networks of civilian health care professionals to provide access to high-quality health care services while maintaining the capability to support military operations.

We encourage you to contact your local Military Treatment Facility before you seek services elsewhere.
If you have questions about the TRICARE program or need TRICARE assistance, you may visit your local TRICARE Service Center. TSCs are walk-in centers only and are staffed with representatives who can help you with your health care needs and answer questions about the TRICARE program. TSCs are located at DGMC and within the VA Clinic at McClellan Park in Sacramento. Hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. You may also receive assistance through www.tricare.mil.

Emergency Care 
All TRICARE beneficiaries, in the event of a life, limb or eyesight-threatening emergency, should call 911 or go to the nearest emergency department for care. If enrolled in TRICARE Prime, in all emergency situations, you must notify your primary care manager or regional contractor within 24 hours of any emergency admission so that ongoing care and claims processing can be coordinated.

Urgent Care 
In an urgent situation, contact your primary care manager’s office for a same-day appointment or advice on how to handle the immediate situation. You may also contact the regional contactor’s toll-free number for instructions on how and where to access urgent care. There are special rules on certain types of care.

TRICARE Online 
TRICARE Online is a Department of Defense Internet portal to interactive health care services and information accessible by all TRICARE beneficiaries. Each MTF has its own page on TRICARE Online, and most MTF providers maintain an individual provider page on the MTF site. Providers are encouraged to include a picture and specific clinical information about themselves on the page. Many have provided educational links from their page to health care information that they want to share with their patients.

TRICARE Online provides national TRICARE information, including links to TRICARE regulatory guidance, policies and procedures; TRICARE program options and features; and the latest news and events. The TRICARE website, www.tricareonline.com, is the main resource for information about TRICARE.

TRICARE Dental Program is a voluntary, high-quality, cost-effective dental care plan for eligible family members of active duty, National Guard and Reserve members and their families. For complete benefits and cost-share percentages, please call (888) 622-2256. Retirees and their families are not eligible for the TDP; however, if you are a retiree, you and your eligible family members may enroll in the TRICARE Retiree Dental Program which is currently administered by Delta Dental. Please visit their website or call (888) 838-8737 Monday through Friday, 6 a.m. to 6 p.m. Brochures are also available at the TRICARE Service Center and the Beneficiary Counseling and Assistant Coordinators’ offices.

 
 
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