Relocation assistance can provide support if you’re preparing to move or PCS. The programs and services defined below are provided by the Military and Family Support Center. In addition to the assistance program, a variety of other services may be available. Check the additional information topic to see what unique installation services are available to you.
Programs and Services
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.
- PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
- MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
- Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
- Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
- Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
- Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
- Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
- Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.
Programs and services may vary across the installations.
Installation Specific Information
The Relocation Assistance Program provides concrete aid to help minimize the impact of mobility on the emotional and physical well being of the Air Force family. Note: Vance participates in the Air Force Aid Child Care for PCS Program. Child care up to 20 hours of per child is paid by the Air Force Aid Society on a space available basis in the child development center. If you qualify, you must be within 60 days of PCS (in or out). See the Relocation Manager at the Airman and Family Readiness Center for certificates and more information. Vance also offers the “Give Parents A Break” Program. The base can schedule times to open the base Child Development Center (CDC) and Youth Center for the purpose of offering respite time to families under stress. Families are given certificates to use the program for a specified period of time. AF Aid handles the payments for this program. If the stress of moving and handling children is too much, contact your first sergeant, squadron commander or the AF Aid Society Officer.
Available at Vance to help in your move are copies of the USAF base windshield tour videos (most bases), trip information including maps, moving checklists and information pamphlets. A personalized relocation organizer is available to help you in relocating along with one-on-one counseling. For your personalized organizer stop by and fill out a request form; for one-on-one counseling call for an appointment. Feel free to stop by and use our customer computers to prepare your own road map. Computer programs available to help your spouse locate jobs or create/update resumes, etc.
Personal Financial Management counseling is available to help you budget for your move. The Relocation Assistance Program Manager at the Family Support Flight, and members of the staff are here to help you with any relocation questions you might have after arrival. You will also find local information handouts, employment counselors for spouse job search.When separating contact the Separations/Retirement Section of Military Personnel Flight. Also the Family Support Flight, Transition Assistance Program offers a comprehensive program for those separating/retiring from the military and their spouses. See Family Centers, Transition Assistance in Support Services Section.
The Airman and Family Readiness Center’s (A&FRC) relocation assistance provides information and services to relocating personnel and their families to lessen the stress of moving. The A&FRC can be reached at 580-213-6330 or DSN 312-448-6330. The A&FRC manages the Airman’s attic which has kitchen items, tables, chairs, TV/DVDs, dish packs, futons, children’s playpens, and high chairs available for check out.
Officers relocating to Vance for pilot training can contact the STUS Duty Section at 580-213-6396 with any question you may have.