Support Services

As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:

Federal Voting Assistance Program (FVAP)

FVAP.gov ensures Service members, their eligible family members and overseas citizens have the tools and resources to register to vote and request an absentee ballot, regardless of their state of residence. The Voting Assistance Guide (VAG) is a reference guide for everything you need to know about absentee voting in all 50 States, territories and the District of Columbia.

Federal Voting Assistance Program (FVAP) The Voting Assistance Guide is available at: www.fvap.gov/vao/vag. Select your state to find your local election office’s contact information.

Voting forms are available at: www.fvap.gov/eo/overview/materials/forms.

Special Messages:

• Air Force Aid Society will pay up to 20 hours of child care (per child) on a space-available basis in the on-base childcare facilities.
• Dining: There are no dining facilities located on Vance AFB. Newcomers should plan their arrivals accordingly.

Defense Service Network (DSN) Dialing Instructions

The DSN is the provider of long-distance communications service for the Department of Defense (DoD). Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a United States installation to another United States installation, it is unnecessary to dial the DSN 312 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included. The operator can be reached at commercial (719) 567-1110. Please note that long distance charges may be incurred.

Programs and Services

Military and Family Support Centers are part of the network of agencies, programs, services and partnerships which supports the overall well-being of military families. Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. The Military and Family Support Center should be one of your first stops once you arrive at a new installation to connect with key programs, services and support systems. Programs and services may vary across services and installations.

• Deployment support provides information, education and support to assist you and your family during all phases of the deployment cycle.
• Relocation assistance provides an array of services during the relocation process to meet your moving needs.
• Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness.
• Employment assistance offers comprehensive information, tools and resources to support career exploration, training and licensing, and employment readiness.
• Family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
• Information and referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
• The Transition Assistance Program prepares separating, retiring and demobilizing service members (and their families) with the information, skills and knowledge necessary for a successful transition from military to civilian life. The first step in your transition process is to complete the congressionally mandated pre-separation counseling session, which furnishes detailed information on the various benefits and services available.

Military and Family Support Centers may provide other programs, such as the Exceptional Family Member Program, Family Advocacy Program and the New Parent Support Program. These services vary by location.