West Point Community

West Point
Getting Settled

Getting Settled

West Point Our Military Getting Settled



Keller Army Community Hospital

900 Washington Road
Appointment Center 845-938-7992
Toll Free 800-552-2907
Front Desk 845-938-5169


Outpatient 845-938-2271/3812
Automated Refill System 845-938-2527
Mologne Cadet Health Clinic 845-938-7800
Referral Assistance 845-938-5373


Medical care at West Point, available since the Revolutionary War era, continues today as an integral part of the installation. The Medical Department Activity provides health care for approximately 34,000 people, including cadets, active-duty personnel and their family members, and retirees. It also provides occupational health care for government employees at West Point and emergency services to tourists and other civilians here. Services range from monitoring air quality to intensive care. MEDDAC provides this care promptly, efficiently, courteously and competently.

Keller Army Community Hospital is a licensed, 65-bed facility incorporating some of the most modern and innovative hospital design features including a medical-surgical unit, an obstetric unit, an intensive-care unit and an ambulatory surgical unit in addition to outpatient clinics and supporting activities.

Preventive Medicine and Wellness (Building 606) provides occupational medical care to West Point civilian employees; conducts home visits; monitors the safety of air, water and the environment; provides health-risk appraisal screening; and sponsors classes on topics such as smoking cessation and HIV infection. For more information, call 845-938-5832/5834.

Mologne Cadet Health Clinic (Building 606) provides outpatient care for roughly 100 cadets a day. Physicians at MCHC admit and care for patients at KACH and refer cadets for specialist evaluation in other clinics or to the TRICARE network of civilian providers when needed. For more information, call 845-938-3003.

Routine care for family members and retirees is not available at the dental clinic. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. For more information, go to www.tricare.mil/CoveredServices/Dental/TDP.


TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.


Residential Communities

Initiative Housing Office
695 Buckner Loop

The West Point Residential Communities Initiative Housing Office is ready to help you transition to your new home and community. Use its resources to become familiar with available housing options and support services. When you arrive at West Point, visit the housing office for valuable information, counseling and guidance before signing any lease or sales contract for housing.

Unaccompanied Housing

Building 695

West Point has two apartment buildings for unaccompanied officers and enlisted personnel (E-7 and above). The RCI provides assistance in finding suitable off-post housing. Inbound personnel should contact the RCI before entering into a lease agreement. Unaccompanied personnel can also check with Balfour Beatty Communities for availability on post at 845-446-6407.

Single soldiers, E-5 and below, are required to live in the Single Soldier Barracks.

West Point Family Homes
126 Washington Road

West Point Family Homes offers move-in ready homes in single-family, townhomes and apartment styles. Owned and managed by Balfour Beatty Communities, residents enjoy a secure and comfortable hometown environment with the convenience of 24-hour maintenance, lawn care services and free community events aimed for residents of all ages. Call the community management office or visit the website for leasing details.


Cadet Post Office

The West Point Post Office delivers all FedEx and UPS packages as well as USPS mail.

For all USPS mail and packages, use the following address:

Cadet Name
P.O. Box [number]
West Point, NY 10997

For all FedEx/UPS packages, use the following address:

Cadet Name
745 Brewerton Road # [P.O. Box number]
West Point, NY 10996


West Point Veterinary Clinic
630 Hodges Place

The clinic provides vaccinations, microchips, health certificates and limited sick-call appointments for privately owned pets. Due to scarce resources for privately owned pets, most veterinary cases go to a full-service private veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.


Office of Chaplains

Numerous chapels support the religious needs of all West Point cadets, soldiers, their families and, in some cases, the community. The chapels offer many programs, including worship, liturgy, rites and religious education. Chaplains also provide counseling. All communications with the chapel are confidential and protected by the Uniform Code of Military Justice. If you are seeking spiritual support for any denomination or faith group, contact the chapel. Visit the website for more information.


West Point requires that all vehicles be registered at the MP station and display a DOD sticker on the windshield. All vehicles entering or leaving base are subject to search.

New York state traffic laws apply on post; see the Getting To & Around Orange County chapter on Page 23 for more information.

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