White Sands Missile Range Community
Welcome to White Sands
Welcome to White Sands Missile Range (WSMR). Whether you are coming for a duty assignment or job, as a test customer or as a visitor, we hope you find your stay with us both worthwhile and enjoyable.
As a test installation, WSMR is unparalleled within the Department of Defense (DOD). As a community, it has that small-town feel. There are many services and facilities on post to make life comfortable and entertaining. People living and working here are warm and friendly. We encourage you to get to know us and explore the area’s rich cultural and historical heritage. The information in this guide will acquaint you with WSMR, its major activities, facilities and services.
HOW TO GET HERE
From El Paso: Take the Alamogordo Highway 54 exit off Interstate 10. As you leave the off-ramp, you will be on the Patriot Freeway. Continue through the northeast part of the city to the Martin Luther King/Kenworthy exit. WSMR is straight ahead about 40 miles.
From Las Cruces: Take the Highway 70 east exit from Interstate 10 or 25 and proceed through the city about 25 miles to the missile range exit.
From Alamogordo: Take Highway 70 west. Proceed about 47 miles to the missile range exit.
G-5: Future Plans
G-8: Resource Management
G-9: Civil Affairs
WSMR headquarters has an elevation of about 4,100 feet. This is a dry area with an average annual rainfall about 10 inches. Daily high temperatures in the summer range from 90 to 102 degrees with lows between 65 and 75 degrees. Even with relatively high summer temperatures, the climate is quite comfortable due to low humidity. Daily high temperatures during winter are more variable, with most high temperatures ranging from 45 to 70 degrees and morning low temperatures between 20 and 40 degrees. February into May is the windy season, and occasional storms may generate wind gusts of 30 to 50 knots. Afternoon or evening thunderstorms dominate the monsoon season in July and August.
FOR NEW ARRIVALS
FOR MILITARY NEWCOMERS
Soldiers reporting during duty hours go to the Installation Military Personnel Division in Building 465, Room 134, to begin in-processing. Army Community Service offers assistance to all new personnel, military, civilians and families arriving at White Sands Missile Range to include a Lending Closet, settling-in services and a monthly newcomer’s orientation.
FOR CIVILIAN EMPLOYEES
The Civilian Personnel Advisory Center (CPAC) is headquartered in Building 124.
Personnel advisers are part of the WSMR management team and provide assistance to the command group, managers, supervisors and employees on all human resources issues. Such areas include, but are not limited to: labor-management negotiations, management-employee relations, employee benefits, recruitment strategies, position management and classification, local training and nonappropriated fund (NAF) employment.
Recruitment efforts to fill WSMR positions are also the responsibility of the CPAC.
Employment information on positions at WSMR and other Army installations is available at the Army’s Civilian Human Resources Agency (CHRA) website, https://www.milsuite.mil/book/community/spaces/Civ-HR. Job postings can also be found on the Office of Personnel Management website https://www.usajobs.gov/. For specific nonappropriated fund employment information on WSMR, you may contact the NAF Human Resources Office at 575-678-2930.
FOR NEW TEST CUSTOMERS
The White Sands Missile Range Business Development Office serves as the initial White Sands Missile Range point of contact and customer service interface for customers who need Test and Evaluation or Training Range services.
This office provides marketing of WSMR capabilities to prospective customers and develops focused strategies to attract additional workload in various key business areas. It is responsible for the development and execution of the WSMR Marketing Plan, Business Plan and Strategic Plan. These documents are coordinated with all elements on the range and include strategies for achieving near- and long-term goals. This group interfaces with potential customers through prepared professional business development materials, trade show exhibits, WSMR web page content management and staff management of the WSMR Customer Relationship Program. The WSMR Business Plan includes an internal investment strategy of current and future range capabilities along with customer test development plans. This division also relays emerging customer test requirements to range professionals for future technology development, coordinates transformation issues and assesses implied mission impacts throughout the White Sands Test Center.
Interested customers can find out additional information about testing or training on the range by calling 866-532-9767 (toll free) or by emailing firstname.lastname@example.org. Customers may also gather initial information on test facilities, instrumentation and capabilities at the WSMR website, www.wsmr.army.mil/testcenter/dbwws.
The InterContinental Hotels Group (IHG) Army Hotel provides 24-hour service with guest accommodations comparable to off-
post hotels within the civilian community. IHG facilities are composed of 64 rooms that include queen-size beds, double beds and suites. We also offer fully furnished two- and three-bedroom houses and two elaborate Distinguished Visitor Quarter suites.
Complimentary breakfasts, a weekly social 5 to 7 p.m. each Wednesday, courtesy shuttle services, free laundry facilities and IHG’s award-winning Priority Club Reward’s program are some of the amenities that IHG Army Hotel is proud to offer. Also, IHG is pet-friendly for travelers with pets.
Accommodations are open, based on availability, to everyone and can be booked through our centralized reservations system, either by calling 575-678-1838 or by making online reservations at www.ihg.com/armyhotels. Group reservations may be made by calling 575-678-1838.
White Sands Missile Range has family housing units and unaccompanied personnel housing (UPH) units. WSMR participates in the Army’s Residential Communities Initiative (RCI) Program. White Sands Homes, professionally managed by Balfour Beatty Communities, offers three- and four-bedroom homes available for both active duty and civilian employees. Community members can enjoy on-site management and maintenance, a dog park, playgrounds and a lighted jogging trail. For more information or to schedule a tour, visit www.whitesandshomes.com or call 575-674-2463.
THE HOUSING DIVISION
The Housing Division provides housing services and assistance to all military personnel and on a space-available basis to Department of Defense civilians and their families. The office provides relocation assistance and referral services for off-post housing. The unaccompanied personnel housing section provides barracks rooms and furniture support for all single service members in the grade of Sergeant and below and ensures the quarters are maintained and furnished to regulatory standards. The Housing Office is also the liaison between the government and Balfour Beatty Communities, our privatized family housing partner. At this time, and dependent on occupancy rates, all personnel, active duty (including geographical bachelors), DOD civilians, retires and contractors are welcome to stay in privatized housing on post. The Housing Services Office (HSO) provides off-post rental and housing counseling services for military families and single Soldiers. For more information, call 575-678-4691.
All incoming service members must report to the Housing Services Office before making housing arrangements.
Are you expecting household goods or baggage? If so, contact the Personal Property Processing Office (PPPO) to advise where you may be contacted upon arrival of your household goods (HHG). Call the PPPO at 575-678-3506/5005 or email email@example.com. The office is on the second floor of Building 143 Crozier St. The shipment or receipt of HHG can be personally arranged by using www.move.mil. Any questions about coordinating your own move not covered at the www.move.mil help site can be directed to the PPPO. Claims for HHG can also be completed on www.move.mil.
When your shipment arrives, check your goods against the original inventory. If there is loss or damage in addition to the exceptions taken by the driver at origin, annotate such loss or damage on your copy and on the driver’s copy of the inventory prior to signing for receipt of the shipment. When possible, take a photo of the damage to your HHG. The PPPO will furnish copies of the necessary paperwork so that a claim for damages may be filed through the legal office. Once you receive your paperwork from the PPPO, go to https://www.jagcnet.army.mil/Pclaims for more information on how to file a claim (to include the trifold on the A, B, Cs of Claims) or call the center at 502-626-3000 or DSN 536-3000 with questions. You can also email the Center for Personnel Claims Support (CPCS) at firstname.lastname@example.org.