JOINT BASE LEWIS-MCCHORD

Getting Settled

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JBLM 2018 Winter Welcome Getting Settled

HEALTH CARE

Madigan Army Medical Center

9040 Jackson Ave..........................................................253-968-1110

Appointments................................................................800-404-4506

www.mamc.amedd.army.mil 

Madigan Army Medical Center is a 1.2 million-square-foot complex. The facility is composed of four independent but interconnected buildings: the Hospital Tower, the outpatient Medical Mall, the ancillary building and the logistics building. The medical center is a tertiary care center that provides a wide array of medical services, such as general medical and surgical care, patient-centered adult and pediatric primary care, a 24-hour emergency room, specialty clinics, behavioral health and wellness services.

Madigan provides multiple locations for medical care around JBML and in the local community. Locations outside the main medical center include the Madigan Annex, McChord Clinic, Winder Clinic, Okubo Clinic, Warrior Transition Battalion, Puyallup Community Medical Home, South Sound Community Medical Home and Presidio of Monterey U.S. Army Health Clinic. Visit the Madigan Army Medical Center website for more information on hours and services for each location.

Dental care services are provided to active-duty military at several on-base clinics. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Information about the TRICARE Dental Program can be obtained by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

HOUSING

Housing Services Office

Lewis Main, Building 5128........................................................253-967-3581

www.lewis-mcchord.army.mil/publicworks/sites/housing/hso.aspx 

The JBLM Housing Services Office is ready to support you in the transition to your new home and community. Use the resources provided to become familiar with the housing options and support services available to you. When you arrive at JBLM, visit the Housing Services Office to receive invaluable information, counseling and guidance prior to entering into a written lease or rental/sales contract for housing.

Unaccompanied Housing

Lewis Main, Building 2008.......................................................253-968-7877

www.lewis-mcchord.army.mil/publicworks/Sites/Housing/uphfsbp.aspx 

Unaccompanied housing is provided for unaccompanied soldiers E-5 and below and unaccompanied airmen E-4 and below with less than three years of service.

Unaccompanied soldiers E-5 and below are required to in-process with their Unit S1 and then with the appropriate First Sergeant’s Barracks Program unit management office. All new arrivals need to report to the FSBP unit management office before 4 p.m. for room assignment. Unaccompanied airmen E-4 and below with less than three years of service are required to in-process at the Consolidated Dormitory Office at 566 Outer Circle Drive at McChord Field. Visit the unaccompanied housing website for more information.

There are more than 10,000 soldier barracks spaces and more than 600 airmen dormitory spaces on JBLM for unaccompanied soldiers and airmen. Unaccompanied housing facilities have a variety of configurations:

  • Army Historic: Renovated to the 2+0 standard, two service members per bedroom with a shared bathroom and a service area with sink, counter, refrigerator and microwave oven.
  • Army Hammerhead, Rolling Pin and H-Style: Two service members per bedroom, with a refrigerator and microwave oven, and a common area latrine for each floor. E-5 rooms have a private bathroom.
  • Army 2+0 VOLAR: Two service members per bedroom with a shared bathroom and a service area with sink, counter, refrigerator and microwave oven.
  • Army 2+2 ARHOC: Two service members per bedroom in a two-bedroom suite, built around a single shared bathroom and a service area with a refrigerator and microwave oven.
  • Army 1+1: Two service members sharing a suite composed of two private living and sleeping rooms, with walk-in closets, connected by a shared bathroom, and a service area with a washer, dryer, sink, counter, refrigerator and microwave oven.
  • Army 1+1E: Two service members sharing a suite composed of two private living and sleeping rooms, with walk-in closets, connected by a shared bathroom, and a service area with a washer, dryer, sink, counter, refrigerator, and either a stove or cooktop and a microwave oven. It has larger rooms and closets than the original 1+1 configuration.
  • Air Force Dorm: One service member per room with a bathroom shared by no more than one other service member and a service area with a sink, counter, refrigerator and microwave oven.
  • Wounded Warrior: Specially configured to meet the rehabilitative needs of wounded warriors.

JBLM Family Housing

Lewis Main, Building 5128.........................................................253-912-2112

http://lincolnmilitary.com/installations/joint-base-lewis-mcchord 

At JBLM, military family housing is privatized. In addition to your option to purchase and rent housing in the local community, you may now choose to live in privatized housing by signing a tenant lease agreement with Lincoln Military Housing, which owns the family housing and is responsible for maintaining, repairing, constructing and managing the community.

For comprehensive information about homes and amenities available in the JBLM privatized housing community, visit the Lewis-McChord Communities website.

MAIL

Lewis Main Post Office

4170 Kaufman Ave...................................................................253-964-8302

www.usps.com 

This post office provides general mail services and a 24/7 P.O. Box lobby.

Lewis North Post Office

Building 12324

www.lewis-mcchord.army.mil/dhr/asd/mail.htm 

This post office operates as a satellite branch of the main office.

Madigan Army Medical Center Post Office

9040 Reid St............................................................................253-968-2052

www.mamc.amedd.army.mil/visitors/dining-shopping.aspx 

The Madigan Post Office is on the ground floor of the Hospital Tower in Room G-98-10. It is a near full-service post office that can handle shipping and postage needs but does not offer P.O. boxes or passport services.

McChord Field Post Office

735th Fifth St...........................................................................253-982-9208

www.usps.com 

This post office provides general mail services and a 24/7 P.O. Box lobby.

PETS

Veterinary Services

McChord Field, Building 768......................................................253-982-3954

The Veterinary Treatment Facility offers routine care services such as wellness exams, sick calls and health certificates to pets of military families. Due to limited resources, most veterinary emergency cases are best served through a full-service civilian veterinary hospital.

Personnel residing on JBLM must register pets with the Veterinary Treatment Facility upon arrival. Military housing allows some pets with certain restrictions. For more information on Lewis-McChord communities’ pet policy, visit www.lincolnmilitary.com/installations/joint-base-lewis-mcchord.

Personnel living off base must have pets licensed by the respective city where they reside. Washington state and local areas have specific rules governing potentially dangerous pets. Check the animal control department where you plan to reside for current rules and regulations.

RELIGIOUS GUIDANCE

Evergreen Chapel

Lewis Main, Building 03238

.................................................................................253-967-7186/7187

Lewis Main Chapel

Lewis Main, Building 2001

.................................................................................253-967-3816/4646

Lewis North Chapel

Lewis North, Building 11621

..........................................................................253-966-5959/967-4849

McChord Field Chapel 1

McChord Field, 180 Col. Joe Jackson Blvd.

........................................................................................253-982-5556

McChord Field Chapel 2

McChord Field, 181 Col. Joe Jackson Blvd.

.......................................................................................253-982-5556

McChord Field Chapel Support Center

McChord Field, 746 Col. Joe Jackson Blvd.

......................................................................................253-982-5556

Soldier’s Chapel

Lewis Main, Building 3799

.....................................................................................253-967-7151

Yakima Chapel

Yakima, Building 222

.....................................................................................509-577-3104

www.lewis-mcchord.army.mil/chapel 

JBLM has one of the largest religious support organizations in the Army, with almost 95 unit ministry teams stationed at Lewis Main, Lewis North and McChord Field. The chaplain staff oversees and operates the chapels and performs or provides a variety of religious services for the soldiers and airmen at JBLM. There are liturgical, traditional, gospel and contemporary services, as well as Jewish, Muslim, Buddhist and Wiccan services. Other programs and services include religious education, Bible studies, youth groups, pastoral counseling, marriage workshops and more. For service times and locations, visit the chaplain website.

VEHICLE REGISTRATION

Personnel assigned to, or employed on, JBLM are required to register their privately owned vehicles with the Directorate of Emergency Vehicles. However, DOD decals are not required to be displayed on the vehicle for access to JBLM. Decals are issued upon request. To register your vehicle, you will need your vehicle registration, driver’s license, insurance card and an emission test certificate for non-exempt vehicles. For more information, call 253-967-1914 or visit www.lewis-mcchord.army.mil/des/le_veh_registration.htm.

All privately owned vehicles on base must be insured, and a current license plate is required. Washington state traffic laws apply on base; see the Getting To & Around Pierce County chapter on Page 21 for more information. All vehicles entering or leaving base are subject to search.

Please note, a standard Washington state driver’s license or ID card can no longer be used to get a visitor’s pass for access to JBLM or the Yakima Training Center because neither complies with Real ID Act of 2005 requirements. Visitors who need visitor passes for unescorted base access to visit friends, family, museums, the hospital or other locations on either JBLM or Yakima Training Center will need an appropriate ID. Washington state enhanced driver’s licenses and IDs are Real ID Act compliant, so either can be used to prove identity. For more information on Real ID requirements and compliant forms of ID, visit www.co.pierce.wa.us/documentcenter/view/38880.

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