There are many health care services in San Antonio and Del Rio for military, civilians and veterans, though implementation of the national Affordable Care Act has changed some insurance options. Visit www.healthcare.gov for more information on open enrollment for health care coverage.
The San Antonio Public Library’s Affordable Care website, http://guides.mysapl.org/health/aca, contains a wealth of information on the Affordable Care Act, from links to the official sites of Medicare and Medicaid coverage to side-by-side comparisons of what insurance companies are offering.
See the Advertiser Directory in this guide to connect with local hospitals and medical centers, health care centers and health care providers in San Antonio and Del Rio.
COMMUNITY HEALTH CARE CLINICS AND RESOURCES
A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.
There are 28 full-service community health centers in San Antonio and four in Del Rio. Go to the Texas Association of Community Health Centers’ website at https://www.tachc.org/find_healthcare_center to search for centers by address, county, name and more.
The Texas State Board of Dental Examiners website, www.tsbde.texas.gov, is a useful place to start in finding a dentist. Select the “Consumer” tab from the home page, then the “Licensee Information Lists.” Ways to sort them include “By City” and “By ZIP code” to verify a dentist, hygienist or dental assistant. You can also seek referrals from people you know who’ve had dental care in the area.
Consider the following to find the best dentist for your needs.
- Are the office hours convenient for your schedule?
- Is the dental office close to your home or office?
- How are dental emergencies handled?
- Does the office appear to be clean and well organized?
- Is the staff helpful and friendly?
- What are the financial policies and how is insurance handled?
A good relationship with your dentist is essential to good oral health care, so take your time and choose one whom you and your family feel comfortable with.
The Oral Health Program of the Texas Department of State Health Services can give you tips for oral health and low-cost dental care. Visit its website at www.dshs.state.tx.us/dental.
FINDING A LOCAL DOCTOR
It is important to find a health care provider before an urgent medical need arises. Building trust with a health care provider takes time, so don’t wait until a family member is ill to find a doctor, nurse practitioner or other health care provider.
Before arriving at your new assignment, check the Texas State Medical Board’s online directory at www.tmb.state.tx.us/page/look-up-a-license. You can browse for a provider by type or by location. That should give you an idea of local medical practitioners as well as where you might need to go for specialized care.
Personal referrals from friends or other medical personnel can add to your options.
You can check a doctor’s certification at the American Board of Medical Specialties at www.abms.org. To see if anyone has registered a complaint or taken disciplinary action against the doctor, visit the Texas Medical Board at www.tmb.state.tx.us or call 501-296-1802. When you have selected a health care provider, consider the following.
- When you scheduled your appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long?
- When you arrived for your appointment, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions?
- Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member?
- When the doctor arrived and introduced himself or herself, did he or she seem rushed or tired? Did you get a good first impression?
- During the consultation, did nurses or assistants pop in and out? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did you feel comfortable revealing personal information? Did the doctor rush through the meeting?
Treat finding a doctor as seriously as looking for a new job or a new home. You want to be comfortable with the person who will see you while you are most vulnerable.