JOINT BASE SAN ANTONIO

Getting Settled

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MARCOA Media
HEALTH CARE

See JBSA-Fort Sam Houston on Page 14, JBSA-Lackland AFB on Page 24 and JBSA-Randolph AFB on Page 31 for information on each installation’s health care facilities and services.

Dental care services at each installation are dedicated to the oral care of military service members. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

PETS

Veterinary Treatment Facilities

JBSA-Fort Sam Houston

2332 Harney Path...................................210-808-6101/6104

www.fb.com/FSHVTF 

JBSA-Lackland

2330 Hughes Ave...........................................210-671-3631

www.fb.com/Lackland-AFB-Veterinary-Treatment-Facility-137695329650086 

JBSA-Randolph

Building 216, B St. W.....................................210-652-3190

https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx?VtfID=98 

Personnel at the JBSA veterinary treatment facilities provide veterinary care for all government-owned animals as well as pets of military families. Services include wellness exams, vaccinations, heartworm testing and other routine services. Due to limited resources, most veterinary emergency cases are best served through a full-service civilian veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.

All pets living on JBSA must be registered with a veterinary treatment facility upon arrival. On-base housing limits the number of pets per household and also bans certain breeds; contact the on-base housing offices for more information.

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