29 PALMS

Welcome

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MARCOA Media

Welcome to the Marine Corps Air Ground Combat Center. When you arrive, one of the below locations will be your first stop.

Headquarters Battalion
Monday through Friday, 7:30 a.m. to 4:30 p.m.:
Officers - Building 1554 (Officer Assignments), (760) 830-7348; Enlisted - Building 1551 (Center Personnel), (760) 830-7327 After hours: Officers/Enlisted - Building 1457 (Hq Bn OOD), (760) 830-6806

All Division Units
(7th Marines; 3/11; 3/4; 3rd LAR; 3rd AAVs;3rd CEB; 1st Tanks) Monday through Friday, 7:30 a.m. to 4:30 p.m.: Building 1538 (second floor), (760) 830-4882 After hours: Building 1538 (first floor), (760) 830-5824 (Regimental Duty Officer)

MWSS-374
24/7: Building 1640, (760) 830-6792 (Squadron Duty Officer)

VMU-1
24/7: Building 1980, (760) 578-2973 (Squadron Duty Officer)

VMU-3
24/7: Building 1108, (760) 830-9366 or (760) 957-6634 duty cell

MCCES (permanent personnel and students)
Monday through Friday, 7:30 a.m. to 4:30 p.m.: Building 1865, (760) 830-6917 After hours: Building 1664 (third floor), (760) 830-6157

CLB-7
Monday through Friday, 7:30 a.m. to 4:30 p.m.: Building 1537 (second floor), (760) 830-6310 After hours: Building 1537 (first floor), (760) 830-5134

MCTOG
Monday through Friday, 7:30 a.m. to 4:30 p.m.: Building 1525, (760) 830-3624 After hours: Building 1648, (760) 830-1752

Relocation Assistance Program
Building 1551
(760) 830-4028
Monday through Friday: 7:30 a.m. to 4:30 p.m.


Services offered for inbound customers
Welcome Aboard Packages (WAPs) covering the particulars of the Combat Center, the local community and other Tri-State attractions and events are mailed to inbound service and/or family members upon request. Please check with your local Relocation Assistance Office to request a WAP.

If a sponsor is requested, we will forward the request to the gaining unit.

Upon arrival, Hospitality Kits (enough kitchenware to set up light housekeeping) are available for short-term (one month maximum) loan. The program also acts as a clearinghouse for any unanswered questions inbound personnel may have regarding the Combat Center or local communities.

A Welcome Aboard presentation is available to all newly joined service members and/or family members, upon request.

Billeting Information
TLF Sleepy Tortoise Lodge and Twilight
Dunes RV Park
Building 690
(760) 830-6573
Hours: 24/7
This immaculate 36-room lodge offers the comforts of home when arriving or departing from the Combat Center. Rooms feature kitchenettes, dining areas, cable TV, in-room VCR/ DVD players and complimentary coffee, hot cocoa and cider. A large playground, picnic area with barbecue grills and laundromat make this an ideal location for families.

RV park spaces include hook-ups for electricity, water, sewer, telephone and cable TV.

Mail services are also available.

Bachelor Housing
Building 1565
(760) 830-8295
Hours: 24/7
Bachelor Enlisted Quarters (BEQ) are assigned to Units for incoming bachelor personnel.

Space within the BEQs is designated for occupancy by permanently assigned military bachelors, pay grades of E1 to E5, who are not receiving Basic Allowance for Housing “Own Right” (Bonafide Bachelors) and all other authorized personnel.

Military Family Housing
Building 1003
(760) 368-4500
Hours: Monday through Saturday, 8 a.m. to 3:30 p.m.; Wednesday, 8 a.m. to 2 p.m.
Housing on base is run and maintained by a private contractor, Lincoln Military Housing. Lincoln is the overall property management while the government controls the applications, wait lists, entitlements, Vista del Sol Leased Housing and other military issues dealing with housing.

Lincoln Military Housing offers 1,567 homes within 13 communities in Twentynine Palms serving MCAGCC.

Family Housing Division
Front desk: (760) 830-6611
Junior Enlisted Housing Coordinator:
(760) 830-1707
NCO Housing Coordinator: (760) 830-1709
SNCO/Officer Housing Coordinator:
(760) 830-1708
Housing Referral Specialist: (760) 830-1706 Front desk hours: Monday, Tuesday, Thursday and Friday, 8 a.m. to 3:30 p.m.; Wednesday, 8 a.m. to 2 p.m.

If family housing isn’t available when you arrive or you wish to live in the local community, the Family Housing Division can provide referral information about in-town rentals, apartments and homes for sale. Visit the Automated Housing Referral Network for more information, at https://www.ahrn.com.

Traffic Management Office
Personal Property Section
Building 1102, Door 21
(760) 830-6119
Hours: Monday through Friday, 7:30 a.m. to 5 p.m.

Household Goods
It’s important to contact the Twentynine Palms Traffic Management Office when you arrive in the area, even though you may not yet know the delivery address for your household goods, to provide a telephone number and address where you can be reached. As soon as you have a delivery address for your household goods, let them know. If possible, accept delivery of your property as soon as it arrives to prevent additional handling and reduce the opportunity for possible loss or damage, and to reduce or eliminate storage expenses.

Your Responsibility at Delivery
You, or the representative you have designated in writing, must be at home the day of the delivery. You must:
• Know in advance where you want each piece of furniture placed. The mover is only required to place each piece one time.
• Check each carton or item off the inventory. Make sure everything that was picked up is delivered.
• Ensure the carrier notes any loss or damage on all copies of the inventory and on the DD Form 1840, Joint Statement of Loss or Damage at Delivery.
• Refuse to sign for services not performed. • Dispose of all packing material and containers that the carrier did not remove at the time of delivery.
• Call the transportation office if problems arise. Don’t argue with the carrier’s representatives.

Carrier’s Responsibilities at Destination
You can expect the carrier to unload your shipment between 8 a.m. and 5 p.m. However, if you have no objections to delivery before or after these hours, let the transportation office know. This may allow the carrier to stay on schedule, deliver a day earlier by starting late or meet another family’s delivery the same day by starting earlier on your delivery.

At the time of delivery, the carrier must (unless otherwise waived or declined by you):
• Unpack and unwrap all cartons, boxes and crates.
• Place each item or carton in the room you indicate. This includes placement of unpacked articles in cabinets, cupboards, or on kitchen shelving when convenient and consistent with the safety of the articles.
• Reassemble all furniture and equipment disassembled by the movers at origin.
• Remove packing and blocking from appliances. The carrier is not required to connect appliances to electric, gas or water outlets.
• Remove all packing material resulting from the unpacking.
• Jointly, with you, make a written record of any loss or damage on the DD Form 1840, Joint Statement of Loss or Damage at Delivery.
They should sign the document, obtain your signature and leave three copies with you. NOTE: Carriers are not required to go into attic crawl spaces or similar storage areas to deliver and place personal property.

Education
Public Schools
There are no DoD schools at MCAGCC. Children living on base attend the Morongo Unified School District.

The Morongo Unified School District is comprised of eleven elementary schools, two middle schools and two high schools as well as two continuation high schools, two state preschools and a special education preschool. MUSD provides a well-rounded education to approximately 9,630 students in San Bernardino County and offers programs such as athletics, advanced placement and GATE courses.

For more information consult the School Liaison Office.

School Liaison
(760) 830-1574
School Liaisons provide a thread of continuity between different duty stations by providing parents with timely and relevant information, so they can make the best educational decisions for their children. The School Liaison is committed to providing and maintaining the relationship between the installation and the school district, to educate for the military child.

The best way to visit your School Liaison is to call and make an appointment. For more information, visit www.marines.mil/unit/29palms/g5/sl.

MCCS Lifelong Learning & Education Center
Building 1427 S
(760) 830-6881
Hours: Monday through Thursday, 7:30 a.m. to 5 p.m.; Friday, 7:30 a.m. to 4:30 p.m. The Education Center provides a variety of education services and programs such as tuition assistance, VA benefits, testing services and more to Marines, Sailors and their family members. Education counselors are available to help with your education needs.

Vehicle Registration Office
Building 901
The Vehicle Registration Office is open 24/7; DoD decals are only issued during daylight hours.

Registration of Motor Vehicles
To register a vehicle on the the MCAGCC or to obtain a Temporary or Visitor Pass, you are required to present:
• Valid military, military dependent, retired or civilian identification card.
• Valid state operator’s or chauffeur’s license for the type of vehicle being registered.
• Evidence of valid licensing or registration of the vehicle in a state or territory of the United States.
• Proof of motor vehicle liability insurance that meets or exceeds the minimum requirements of the state of California.
• Notarized written permission to operate the vehicle if the applicant is not the registered owner, legal owner or dependent of the owner of the vehicle to be registered.
• Proof of compliance with Smog Inspection will consist of a printout of the inspection results provided by a certified California State Smog Inspection Station.
• All military personnel 25 year of age or younger must complete a Driver’s Improvement Course prior to vehicle registration.
• Operators of motorcycles complete a rider’s or operator’s course and have a valid state operator’s license specifically endorsed as permitting motorcycle operation.
Personnel permanently assigned to a unit or organization located at the MCAGCC are required to register their vehicles with the Vehicle Registration Office within three working days of reporting.

DoD Decals
Persons eligible for permanent DoD decals include active-duty military personnel and their dependents, DoD civilians working on the MCAGCC, retired military members, military reservists residing in the local community, bonafide dependents whose military sponsors are assigned elsewhere, and civilian contractors who have a contract to provide goods or services to the MCAGCC or its residents, limited to contractor supervisors and persons of long standing with the contractor who require access to the base multiple times in a given week.

Temporary Vehicle Pass
Temporary passes are issued to contractor employees, authorized guests of the MCAGCC and personnel who rate a permanent DoD decal and only have a temporary drivers license, temporary registration or temporary proof of insurance.

Visitor Pass
Visitor passes are issued to persons having a bonafide need to be aboard the MCAGCC who do not otherwise rate a permanent DoD decal or Temporary Pass. Personnel requesting a Visitor Pass are required to have a military or DoD Civilian sponsor.

Registration of Privately Owned Weapons
Any person, civilian or military, who purchases, obtains or introduces weapons or devices as described in CCO P1630.6E must immediately register by completing the Weapons Registration Form and submitting it to the Vehicle Registration Office. Individuals will be issued a MCAGCC Weapons Registration Card, which must be retained with the weapon at all times.

Registration of Pets
All pets kept in Combat Center housing must be registered with the Center Veterinary Service (Buiding 1028). Once registered the following information must be brought to the Vehicle Registration
Office for complete registration:
• Animal license number
• Animal name
• Breed
• Type (dog, cat, bird, etc.)
• Sex
• Color
• Age
• DOB
• Weight
• Address

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