There are many health care services in Onslow County for military, civilians and veterans, though implementation of the Affordable Care Act has changed established insurance options. Visit www.healthcare.gov for information on open enrollment for health care coverage under the national Affordable Care Act. North Carolina has two carriers that offer different plans to its residents: Blue Cross Blue Shield of North Carolina and Cigna. The toll-free number for assistance with enrolling is 800-318-2596; local help also can be found at www.ncgetcovered.org and https://localhelp.healthcare.gov.
COMMUNITY HEALTH CARE CLINICS AND RESOURCES
A community health center or clinic is customarily the place to go for those who have no health insurance or have limited income or ability to pay medical fees. Such clinics accept most insurance and provide affordable, comprehensive health care by well-trained, professional staff. They also serve those who are uninsured and underinsured, and most are open to making sliding scale payment arrangements based on income and family size.
For a full list of community health centers in North Carolina, visit the North Carolina Community Health Center Association website at www.ncchca.org.
The North Carolina State Board of Dental Examiners website, www.ncdentalboard.org, can help you find a dentist with its roster lists. Select “License Verification” from the home page to find or verify a dentist or hygienist. You can also seek referrals from people you know who’ve had dental care in the area.
Consider the following to find the best dentist for your needs.
- Are the dentist’s office hours convenient for your schedule?
- Is the dental office close to your home or office?
- How are dental emergencies handled?
- Does the office appear to be clean and well organized?
- Is the staff helpful and friendly?
- What are the dental office’s financial policies and how is insurance handled?
The Oral Health Section of the North Carolina Department of Health and Human Services can give you tips for oral health and low-cost dental care. Visit its website at https://publichealth.nc.gov/oralhealth.
FINDING A LOCAL DOCTOR
Before you arrive at your new assignment, you can check North Carolina State Medical Board’s licensee search at www.ncmedboard.org. You can browse for a provider by type or by location. This should give you a preview of the local medical practitioners as well as where you might need to go for specialized care.
Personal referrals from friends or other medical personnel can add to your options.
You can check a doctor’s certification at the American Board of Medical Specialties at www.abms.org. To see if anyone has registered a complaint or taken disciplinary action against the doctor, visit the North Carolina State Medical Board at www.ncmedboard.org/resources-information or call 800-253-9653. When you have selected a health care provider, consider the following.
- When you scheduled your appointment, was the receptionist friendly, prompt and professional? Did he or she take time to answer your questions? Were you left on hold too long?
- When you arrived for your appointment, were you greeted promptly? Was the reception area clean and comfortable? Was the staff friendly and willing to answer your questions?
- Did you have to wait long in the exam room before the doctor arrived? Was the exam room orderly and clean, with a chair for a family member?
- When the doctor arrived and introduced himself or herself, did he or she seem rushed or tired? Did you get a good first impression?
- During the consultation, did nurses or assistants pop in and out? Did the doctor seem caring, compassionate and sympathetic to your concerns? Did you feel comfortable revealing personal information? Did the doctor rush through the meeting?
Treat finding a doctor as seriously as looking for a new job or a new home. You want to be comfortable with the person who will see you while you are most vulnerable.