Fleet and Family Support Center

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NSB New London Facilities and Services Fleet and Family Support Center


Building 83
Phone: 860-694-3383

Newcomers are encouraged to visit the Fleet and Family Support Center (FFSC) within their first week at the naval submarine base to pick up a Welcome Aboard packet that has extensive information about the base and the local area. The center is wholly committed to three goals: empowering members and their families to thrive amid change, to find positive opportunity in those changes and to solve any problems or crises that affect their ability to succeed while in the military.

FFSC serves both active-duty and retired personnel and encompasses the whole Navy family. It is very aware of the unique pressures and problems experienced by people in the service and can help members and their families get the most out of their military career and lifestyle through a combination of counseling, workshops, programs, briefs, self-help and automated services, all free of charge.

You can find information about child development, parenting, continuing education, relocation, career development, budgeting, retirement planning, and a wide variety of other topics such as pre- and post-deployment guidance, ombudsman training, resources for special needs families and home visits to new parents.

Services and programs available include:

  • Information and referral service.
  • Individual and family counseling.
  • Stress management.
  • Welcome aboard information.
  • Financial education.
  • Deployment assistance.
  • Ombudsman assistance.
  • Crisis intervention counseling.
  • Special needs family assistance.
  • New Parent Program and home visits.
  • Loan Locker.
  • Parenting education and support groups.
  • Employment assistance for transitioning personnel and family members.
  • Relocation assistance.
  • Volunteer opportunities.
  • Command sponsor training.
  • Family Advocacy Program.
  • Sexual assault victim intervention.

Also located with the Fleet and Family Support Center is a representative from the Connecticut State Department of Veterans Affairs, the Welcome Aboard Center, the Retired Affairs Office and the chairperson for the Ombudsman Assembly. It’s the best place to find answers to a variety of questions. For reliable, confidential service, take the time to stop by the center, call 860-694-3383 or emailffscnewlondon@navy.mil. You’re part of our Navy family, and we care about you.


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