Civilian Human Resources Philadelphia Operations Center

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Building 9
215-697-0501, DSN 442-0501


MISSION: Provide innovative and flexible HR solutions through strategic partnerships and collaboration to deliver and sustain the Navy’s most valuable asset ? its people.

VISION: Always be recognized for the enduring value we provide to support the DON’s mission through our proven ability to deliver and sustain the right workforce.


The Office of Civilian Human Resources Philadelphia Operations Center is one of five operations centers reporting to OCHR Command Headquarters in Washington, D.C. Established in 1998, the Philadelphia Operations Center services more than 40,000 DON civilian employees at five major claimants: Naval Air Systems Command, Naval Supply Systems Command, Naval Intelligence Activity, Office of Naval Research and Chief of Naval Operations.

The OCHR Philadelphia Operations Center was in the Bourse Building in downtown Philadelphia from its establishment in 1998 until 2011 when, because of a Base Realignment and Closure Commission decision, it moved to NSA Philadelphia.

OCHR Philadelphia maintains authority for technical HR advice and determinations affecting its serviced commands as well as authority to act as appointing officials. This includes authority and responsibility to:

• Ensure that personnel actions meet all legal, regulatory and policy requirements, including approval or disapproval of issues such as qualifications and pay (almost 170,000 personnel actions processed in the most recent fiscal year).
• Make final pre-appointment determinations regarding citizenship, veterans’ preference, minimum and maximum age limits, qualifying experience, education and suitability.
• Ensure that, in appointment and position changes, the position to which an employee is assigned has been properly established and classified.

OCHR Philadelphia provides recruitment and staffing services (internal and external recruitment) for its serviced commands that resulted in almost 10,000 positions filled in the most recent fiscal year. This center maintains the electronic official personnel folders for its 40,000-plus serviced employees. OCHR Philadelphia classifies non-manage-to-payroll positions to determine the correct position title, pay plan or pay schedule, occupational series and grade or pay band level and provides benefits via the DON Consolidated Benefits Center.

The center ensures that OCHR Philadelphia Operations Center staff and serviced human resources offices, activity managers and administrative personnel using HR information technology systems have access to data and reports to conduct work, advise management and support decisions. The center provides programs, career tools and information to help DON employees become more efficient at what they do, help them plan their career more effectively and increase their competitive edge for career advancement.

The DON Alternative Dispute Resolution Center of Excellence is based at OCHR Philadelphia and facilitates the training and scheduling of a cadre of alternative dispute resolution mediators throughout DON.

The center’s labor and employee relations program provides effective and efficient advocacy in third-party representation. It represents the Navy before the Federal Labor Relations Authority, defending the Navy against charges of unfair labor practice from labor unions and bargaining unit employees, as well as representing the Navy’s interests in representational petitions involving labor unions and bargaining units. It represents the Navy before the Federal Service Impasses Panel, representing the Navy’s interests in resolving negotiation impasses encountered when bargaining over conditions of employment. It prepares and reviews petitions for review before the Merit Systems Protection Board, representing the Navy’s interests in employee adverse action appeals.

In addition to providing the aforementioned HR services, the OCHR Philadelphia Operations Center staff is very involved with community outreach. During the annual Combined Federal Campaigns, the employees give generously and also participate in a variety of in-house fundraisers, which promote a fun, festive spirit of giving among employees. The OCHR Philadelphia staff also participated in a number of other community outreach efforts in 2017:

• Marine Corps’ Toys for Tots Program — donated 214 new toys.
• Philadelphia Federal Executive Board’s 2016 Homeless to Housed drive — donated over 327 household goods to newly housed veterans and single-parent households.
• Feds Feed Families drive — donated 416 nonperishable food items.

Civilians: 152
Contractors: 11
Total: 163



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