Medical is a healthcare team dedicated to military readiness. Focused on delivering the highest quality health service, they promote wellness, provide education and training and facilitate optimal health of those entrusted to their care.
The clinic provides outpatient health care and health-related services for active duty, retirees and their family members who are enrolled in TRICARE Prime. They also provide occupational health care for base employees through surveillance programs and treatment of occupational injuries.
Offered are services such as immunizations, wellness programs and routine physicals for school, sports, driver’s licenses or work. Their patient care mission is supported by laboratory, radiology, physical therapy and pharmacy services. The clinic is part of the Naval Hospital Pensacola health care system.
Physical exams are routinely given to all active duty service members every five years. An appointment must be scheduled in advance for a physical exam. Call (877) 879-1621 to schedule an appointment for a retirement/separation and other special physicals. Overseas screenings and sea duty physicals must be scheduled by calling (901) 874-6100 ext. 138.
The clinic is located at the corner of Singleton and Intrepid avenues. Parking, including handicapped spaces, is in front of the clinic along with a wheelchair ramp.
The outpatient clinic desk, located in the main lobby, will assist with registration and can provide directions to any service in the clinic.
Priority for care is always given first to active duty personnel and next to their family members who are enrolled at the clinic under TRICARE Prime.
Eligibility for medical care at a military treatment facility, or using TRICARE benefits, is determined by a computer system called Defense Eligibility Reporting System. Present your Uniformed Services Identification Card (DD Form 1173) whenever visiting the facility for an appointment. This card is also used when filling any prescriptions at the pharmacy. The military ID card shows entitlement to health care. A TRICARE Prime card, showing enrollment at the clinic, should also be shown. If ID cards have expired, they must be renewed at the Personnel Support Activity Detachment Memphis prior to seeking medical care.
With four physicians, two independent duty corpsmen and a family nurse practitioner as their health delivery core, their dedicated team of registered nurses and technicians can take care of virtually all primary care needs. They practice continuity of care, which allows each patient to select their primary care manager (PCM) when enrolling at the clinic.
The outpatient clinic registers all patients, and the medical records clerk establishes and maintains medical records for their patients. Medical records are owned by the U.S. Government and must be maintained at the clinic; if it becomes necessary to take them to another facility, a release card must be signed to hand carry any record. The record should be returned to the facility as soon as possible so that they can maintain it and file any additional reports.
If a family member is transferring to another duty station with their spouse, they should hand carry their medical record to the nearest military treatment facility at the new location and leave a forwarding address.
Optometry services are available to active duty and their family members who are enrolled at the clinic, including vision screenings, complete eye exams, diagnosis and treatment of ocular disease and co-management of systemic disease with ocular complications. Appointments can be scheduled by calling (877) 879-1621. For additional information, contact the Optometry Department at (901) 874-6100, ext. 113.
All patients are seen by appointment. Hours of operation: Primary Care—Monday, Wednesday and Friday, 7:30 a.m. to 4 p.m.; Tuesday, 7:30 a.m. to 7 p.m.; Thursday, 7:30 a.m. to noon; and Saturday, 7:30 to 11 a.m.