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NS Newport Health

 

NAVAL HEALTH CLINIC NEW ENGLAND (NHCNE) — NEWPORT

Richard D. Dewert Medical Clinic

Building 23
43 Smith Road
Newport, RI 02841-1002

Information Desk Phone: 401-841-3771

Customer Service: 401-841-3878
Website: www.med.navy.mil/sites/nhcne
Facebook: www.facebook.com/NHCNE
Twitter: @NHCNENewport

Hours: 7:30 a.m. to 4 p.m. Monday through Friday. The clinic, including pharmacy, will be closed on weekends and holidays. After-Hours Clinic at Medical Home Port will be available on Tuesdays and Thursdays from 4 p.m. to 6 p.m. for appointments. 

Naval Health Clinic New England, Newport, is a comprehensive health care facility at the south end of the naval complex. It provides a full range of outpatient services for naval shore activities and fleet units of the operating forces, family members of armed services personnel and other authorized beneficiaries.

The clinic has no emergency care capability. For emergency care, patients should call 911 for an ambulance or report to the nearest civilian hospital. The NS Newport Fire Department provides ambulance services on naval station property.

Inpatient care is provided by Newport Hospital and Navy physicians through a resource-sharing agreement with Newport Hospital, the local civilian hospital on Aquidneck Island. Clinical staff and services are in a comprehensive health care facility, the Richard D. Dewert Medical Clinic, Building 23, which opened in 1997.

Personnel new to commands in the Narragansett Bay region should present themselves to the clinic within the first few days of arrival. Active-duty members must enroll in TRICARE Prime. Enrollment is not automatic. Family members of active-duty personnel may be enrolled in TRICARE Prime without an enrollment fee. Enroll online at www.tricare.mil or call 877-874-2273. Once enrollment is complete, personnel select a primary care manager to oversee their medical care.

All questions about services available and access may be directed to the health benefits adviser.

Save a trip to your doctor at the clinic — with email.

Have a non-urgent question for your doctor and unsure how to get it answered easily? Want a medication renewal and hoping to avoid a trip to the medical clinic? Now it’s possible to use email to do all of this and more when you sign up for TRICARE Online secure messaging. All you need to communicate with the office anytime from anywhere is a web browser and internet connection. TRICARE Online allows you to view, schedule and cancel appoints; refill and check the status of your prescriptions; receive email and text message appointment reminders; and have secure messaging through the patient portal. These online features are for DOD beneficiaries receiving care through a military hospital or clinic. To enroll, visit www.tricareonline.com.

APPOINTMENT CALL CENTER

Phone: 888-NAVY-MED (888-628-9633)

The Naval Health Clinic New England Appointment Call Center offers a quick and easy way to schedule appointments and personalized, efficient and streamlined service from specially trained appointment agents. Access to a primary care manager is also offered 24/7, including weekends and holidays, by calling the call center number. Note: TRICARE Online also allows you to view, schedule and cancel appointments at www.tricareonline.com.

BEHAVIORAL HEALTH

Appointments: By referral or self-referral

Phone: 401-841-4475

Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays).

The Behavioral Health Clinic conducts psychological evaluation and treatment for active-duty personnel.

DENTAL

1173 Whipple St.

Phone: 401-841-2541/2542

Hours: 7 a.m. to 4 p.m. Monday through Wednesday and Friday (except holidays), 7 a.m. to noon Thursday.

The dental clinic provides dental care to shore-based Navy and Marine Corps personnel and other authorized beneficiaries in the Narragansett Bay area. The clinic is across the street from the commissary. Dental specialties available include restorative dentistry, periodontics, oral surgery, prosthodontics and endodontics. Treatment and routine dental examinations for active-duty personnel are provided by appointment. Dental emergencies will be treated at any time. To expedite treatment after hours, patients should contact the clinic to let the duty section know when they expect to arrive. All active-duty Navy and Marine Corps personnel are enrolled in a dental review program when they check in with the dental clinic. They will be notified through their chain of command when they are due for their annual dental examinations.

EXCEPTIONAL FAMILY MEMBER PROGRAM

Phone: 401-841-6847

Hours: 8 a.m. to 2 p.m. Monday through Friday (except holidays), appointments only 2 to 4 p.m. Monday through Friday.

HEALTH BENEFITS ADVISER

Phone: 401-841-6189

Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays).

The advisers are available to patients regarding TRICARE, TRICARE for Life and Medicare.

IMMUNIZATIONS

Phone: 401-841-7452

Hours: 8 a.m. to 3:45 p.m. Monday through Thursday, 8:30 a.m. to 3:45 p.m. Friday.
Flu Shot Hours: 8 a.m.to 3:30 p.m. Monday through Thursday and 8:30 a.m. to 3:30 p.m. Friday.

The immunization clinic provides routine immunizations for all eligible TRICARE Prime and TRICARE for Life beneficiaries (infancy to elderly) across all patient categories (active duty, retirees and family members). Allergy shots are not provided nor given by this clinic.

Booster vaccinations for school and college can be given without a prescription if immunization records are available and brought in at the time of the visit.

If you are being seen by an outside physician, you will need a prescription from your provider for the immunization.

Immunization records and any available health records are required when you come in for immunizations.

PPDs are not placed on Thursdays since the results need to be evaluated two to three days later.

INDIVIDUAL MEDICAL READINESS, MEDICAL READINESS REPORTING SYSTEM, DEPLOYMENT HEALTH CLINIC, PHYSICAL EXAMS

Phone: 401-841-6186

Hours: 7:30 a.m. to 4 p.m. Monday through Thursday, 8:30 a.m. to 4 p.m. Friday.

Individual Medical Readiness provides annual health assessments to all active-duty Sailors and Marines. It is a birth month screening of risk factors, behaviors and lifestyle. IMR staff ensures age- and risk-related medical screening is performed, as well as counseling on those and other lifestyle topics, and completion of readiness elements. The Medical Readiness Reporting System team is responsible for all medical record tracking and recording for all active-duty personnel throughout NS Newport. The Deployment Health Clinic provides post-deployment health assessments to all military personnel returning from deployment. DHC identifies any behavioral issues that can affect the member’s well-being. The physical exams staff schedule pre-commissioning, aviation, separation, retirement, routine and Special Forces physicals. They also ensure that all preliminaries and paperwork are complete prior to the patient’s visit with the provider.

INDUSTRIAL HYGIENE

Phone: 401-841-6170

Hours: 8 a.m. to 4:30 p.m. Monday through Friday (except holidays).

KING HALL (FOR CERTAIN SCHOOLS)

Phone: 401-841-4553/2011/4170/2290

Hours: 6:30 a.m. to 4 p.m. Monday through Friday (except holidays).

Sick Call Hours: 6:30 to 9 a.m. Monday through Friday (except holidays) with walk-ins up to 4 p.m. Appointments not required at King Hall.

Acute care and sick call is held for certain schools and active-duty personnel not enrolled in the Naval Health Clinic New England due to assignment to Newport of less than 180 days. Acute and follow-up care is 6:30 a.m. to 4 p.m. Monday through Friday. Personnel need to be in uniform or regulation Navy PT gear.

LABORATORY

Phone: 401-841-6780/6783
Hours: 7 a.m. to 5 p.m. Monday through Friday (except holidays).
Phlebotomy/Blood Collection Service: 7 a.m. to 5 p.m. Monday through Friday.

Mail-outs: Tests not performed in this laboratory are referred to other military treatment facilities or contracted civilian reference laboratories for testing.

The laboratory department provides extensive support services covering anatomic and clinical pathology and is accredited by the College of American Pathologists. Contact the department with any questions regarding specimen handling or laboratory policies.

OCCUPATIONAL MEDICINE

Phone: 401-841-3839

Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays). Call ahead for an appointment.

Occupational Medicine provides surveillance and certification exams for occupational hazards, pre-employment exams and return to work clearance. They also provide treatment of work-related illness and injury, worksite consultations and review of limited duty assignments.

ORAL SURGERY

Appointments: By referral only
Phone: 401-841-3180/6767
Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays).

The Oral and Maxillofacial Surgery Clinic provides diagnosis, management, and treatment of disease, injury, and disorders of the face, mouth and supportive structures.

OVERSEAS SCREENING (ACTIVE DUTY)

Phone: 401-841-6847

Hours: 8 a.m. to 2 p.m. Monday through Friday (except holidays), appointments only 2 to 4 p.m. Monday through Friday.

PATIENT ADMINISTRATION

Phone: 401-841-3409/6026
Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays).

Patient Administration provides outpatient services to eligible beneficiaries, including limited duty boards and TDRLs (401-841-6297), medical boards (401-841-6297), MEDEVAC services and patient tracking (401-841-6026), medical records maintenance (401-841-3409), overseas screening and the Exceptional Family Member Program (401-841-6847) and the Reserve liaison (401-841-6815).

PHARMACY

Phone: 401-841-2224
Information Automated Refill System: 877-211-1126
Hours: All services, 8 a.m. to 6 p.m. Monday through Friday (except holidays), 8 a.m. to noon Saturday.

Patients are reminded that the pharmacy does not stock all medications.

You may call the pharmacy to see if your medicine is stocked or a list is available online at www.med.navy.mil/sites/nhcne/nhcne/Services/Pharmacy/Formulary.htm.

Refill prescriptions are processed via an automated phone-in system or the internet. Refills will be available for pickup at the pharmacy after two business days. Retirees and dependents may see what their co-pay would be for medications at a civilian pharmacy by searching www.express-scripts.com/tricareformulary.

PREVENTIVE MEDICINE

Phone: 401-841-6776

Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays).

The Preventive Medicine Team provides environmental health surveys, food safety inspections, communicable disease investigations and travel medicine evaluations. It also supports any educational classes needed for MRSA, HIV, STDs, Lyme disease, West Nile or any other public health information classes.

RADIOLOGY

Phone: 401-841-6840/6841
Hours: 7:30 a.m. to 5 p.m. Monday through Friday (except holidays).

REFERRAL MANAGEMENT

Appointments: Not required.

Phone: 401-841-6189
Hours: 7:30 a.m.to 6 p.m. Monday through Friday for routine walk-ins (except holidays). Appointments are needed or vary for mammograms, bone density and ultrasound.

Patients who have received a referral for specialty care are directed to the referral management office for referral processing and instructions regarding obtaining the specialty care.

WELLNESS CLINIC AND HEALTH PROMOTION

Phone: 401-841-6777
Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays).

Health Promotion provides counseling and teaching on various health topics including diabetes and dietetic counseling. The Health Promotion staff attends multiple health fairs and will eagerly conduct lectures throughout NS Newport area commands and in the community, upon request.

 

 

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