PSD Jacksonville’s mission is to provide the highest standards of accuracy and timeliness for all pay, personnel and transportation services to the warfighter, their family members, retirees (ID cards only), and civil service and contractor employees.
Located in Building 789 at the corner of Child Street and Birmingham Avenue aboard NAS Jacksonville, PSD’s staff works to process Navy pay and personnel entitlements for a diverse customer base across the southeast region. PSD Jacksonville provides customer service via the Transaction Online Processing System to about 13,000 personnel both locally and through distance support.
PSD Jacksonville’s hours are 7:30 a.m. to 3:40 p.m. Monday through Friday. For more information, call 904-542-3633. To make an appointment for ID cards online, go to https://rapids-appointments.dmdc.osd.mil.