Naval Branch Health Clinic Meridian is part of the Naval Hospital Pensacola, Florida, branch health system and is fully accredited by the Joint Commission (National Hospital and Health Care Facility Accrediting Organization). The clinic offers a limited number of services, which are listed in this chapter. Hours of operation are 7 a.m. to 4 p.m. Monday through Friday. The clinic is closed weekends and holidays.
Appointments for all departments are made by calling the numbers listed for each individual department. No open sick call is conducted. All patients are seen by appointment.
Med Home (Primary Care)
There are two appointment types that you can schedule. A same-day appointment is just that — you call in and we make every effort to see you within 24 hours. These appointments are intended for urgent needs that can be addressed here in the clinic so that you don’t have to spend your valuable time waiting in an emergency room. Though intended for urgent needs, they may be used for routine care. You can also book a future appointment. These appointments are for chronic concerns, health maintenance exams or any other type of follow-up visit.
If you receive medical care from an emergency room or if you are admitted to a civilian hospital, we need you to contact the clinic at 601-679-2210 within 24 hours (or the next working day) and make a follow-up appointment with your primary care manager. Please bring with you any discharge paperwork and medication lists the civilian hospital provides you.
There may be times when you have a health question that may not require an appointment. We encourage you to call and ask to discuss these with the team. He or she will consult with your provider as necessary. Our policy is to return your call within a maximum of 72 business hours. For help with urgent care questions after hours, you may call the Nurse Advice Line at 800-874-2273 (option 1) to speak to a nurse for medical advice.
Relay Health (Online Health Care)
NBHC Meridian is online at RelayHealth. Now, you can do a number of exciting things online, such as: communicate securely with a registered nurse, request your next appointment, request medication refills, receive your test and lab results or maintain your own Personal Health Record. Keep in mind that the response time for messages is one business day, but additional time may be necessary for a full resolution of your issue. If you would like more information, visit www.relayhealth.com or ask the front desk staff for assistance in how to sign up.