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SIMPLE ADMIN ERRORS MAIN CAUSE OF UNRESOLVED FLORENCE TRAVEL CLAIMS

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MARCOA Media
Story by Nat Fahy on 06/17/2019
Do you have questions about the status of your Hurricane Florence travel
claim? If you are still waiting to be paid for your approved travel during
Hurricane Florence, contact your unit's local S-1 administrative office
where you originally submitted the claim to find out the status of your
claim and if any action is required by you. Several reoccurring mistakes
have been identified when submitting a claim to include the following:
1. Authorizing Official signature or date missing.
2. Copy of evacuation orders not submitted with the claim.
3. Dependent claims submitted under the name of the member or incorrect
Electronic Funds Transfer information. Payment cannot be made to a member's
account for a dependent's claim. A separate claim with separate payment
information is required. This applies when the member
evacuated separately and did not claim dependents on their own evacuation
claim.

If you haven't submitted an evacuation claim, you are still eligible to do
so. More than $17M has already been paid out. For all questions about
submitting an evacuation claim or the status of a previously-submitted
claim, contact your unit's S-1 administrative office.

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