The IHG Army Hotel – Fort Bliss is the official temporary lodging facility for Fort Bliss. CNAs (certificates of non-availability) are no longer needed due to privatization, for more details, please contact the IHG Army Hotel- Fort Bliss front desk at 915-565-7777.
Check out procedures
Check Out Time
Check out time is 11:00 a.m. the day of departure.
Late Check Out
Late checkout times may be pre-arranged with management when possible. A full room charge may be assessed if advance arrangements are not made. IHG Army Hotel – Fort Bliss is unable to provide a completed invoice until the room is actually vacated. If express check out is desired, please contact the front desk; arrangements will be made to prepare your bill as much in advance as possible.
Verify your check out date with the Front Desk when you arrive. If you need to extend your reservation, confirm with the Front Desk in advance to ensure availability.
An authorization on your credit card for your stay will be made at check-in. If paying cash, payment in full is due upon check-in. Credit cards with approval may be used for payment. Accepted credit cards are: Master Card, Visa, Discover, and American Express.
Do not disturb sign must be removed by noon in order to receive housekeeping service. Each Room will receive 2 days of full cleaning per week and 3 days of light service, please verify with the front desk upon check in your room(s) housekeeping service schedule. Weekend cleaning services must be requested Friday by 2:00 p.m.
Service Phones are available for all outgoing local calls in your guest room at no extra cost. However, long distance service (not free) can be made available upon request.
Safety & security
Keep your room door closed when you are out. IHG Army Hotel – Fort Bliss does not assume responsibility for loss of personal property or valuables. In the event of a loss, report it to the Manager On-Duty at the Front Desk or contact the military police. Do not admit persons to your room without first making positive identification. Your room is equipped with a peep hole. If a member of IHG Army Hotel- Fort Bliss needs to be admitted and there is any doubt about the person’s identity, please contact the Front Desk. Safety deposit boxes are available in each room.
Children and their safety are very important at IHG Army Hotel- Fort Bliss. For that reason, please do not leave your children unattended or unsupervised at any time. There are many interesting activities your children may want to participate in on Fort Bliss.
All weapons must be registered on post. Your personal firearms are prohibited from the property of IHG Army Hotel – Fort Bliss. If you are assigned to a Fort Bliss unit, the firearm may be stored in your unit’s Arms Room. If you are not assigned to a Fort Bliss unit, contact the Fort Bliss Rod and Gun Club at 568-2983 for storage rental. For additional information, you may also call the Provost Marshall’s Office at 915-568-2404 or the Military Police Station at 915-568-2115.
(Dogs & Cats only)
There are a limited number of pet rooms available at IHG Army Hotel – Fort Bliss. Advance reservations for these rooms are suggested. There is a $75 non-refundable pet fee for a pet room will be charged to your room upon arrival. Beginning on the 7th night, a daily pet fee of $7 will be charged. Guests arriving with pets must bring current vaccination records. The following pets are not authorized at our facilities: Pit Bulls, American Staffordshire Terriers, English Staffordshire Terriers, Rottweilers (full or mixed breed) wolves & wolf hybrids. Maximum allowable pets per room are 2 and each must weigh less than 80 pounds. For more details on IHG Army Hotels Guest Pet Agreement, please contact the hotel at 915-565-7777.