NSB New London Community

NSB New London
Personnel Support Activity Detachment (PSD)

Personnel Support Activity Detachment (PSD)

NSB New London Newcomers Information Personnel Support Activity - Stock Photo


Building 83, Second Floor
Phone: 860-694-3135

Personnel Support Activity Detachment is on the second floor of Building 83 in Dealey Plaza across from the movie theater. The PSD is open for customer service 7:30 a.m. to 4 p.m. Monday through Friday.

Single personnel who require accommodations after working hours should check in with Gateway Inn & Suites, Building 429, O’Kane Hall.

After checking in at their new duty station and upon receipt of an appointment, newcomers should report to PSD with endorsed orders, official records and travel receipts, along with any new information such as local address and phone number, if known. PSD will then assist you with updating your personnel records, filing your travel claim and arranging any special payments.

PSD, in conjunction with the Customer Service Desk, Saratoga Springs, New York, is dedicated to providing quality service to more than 11,500 active-duty personnel and their families throughout Connecticut, New Jersey, New York, Maine and Vermont. It also provides various services to thousands of Reserve, retired personnel and survivor annuitants in the Northeast region.

Services provided by PSD include pay, travel, transportation, re-enlistments and retirements.

The ID/DEERS Office is operated by Serco Inc., a contractor. It is open 7:30 a.m. to 3:30 p.m. Monday through Friday and 9 to 11:30 a.m. the first Saturday of the month. If the first Saturday falls before a Monday federal holiday or other major holiday, the ID Office is open on the second Saturday of that month.

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