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21st Medical Group

21st Medical Group

The 21st MDG, which operates the Peterson Clinic, Schriever Clinic, Cheyenne Mountain AFS Aid Station and their supporting services, is an outpatient clinic that provides primary care, limited specialty care, dental care and ancillary services.

MEDICAL SERVICES

The 21st MDG, at 559 Vincent St., Building 959, provides family health, aerospace medicine, pediatrics, women’s health, allergy/immunizations, optometry, mental health services and physical therapy. The clinic does not have an emergency department or in-house ambulance services. Patients who are experiencing an emergency or urgent medical condition should dial 911 or report to the nearest off-base emergency department. Patients experiencing acute illness after hours should call 719-524-CARE (2273) to speak with the on-call provider.

TRICARE Prime patients needing appointments should call 719-524-CARE (2273) from 6 a.m. to 4:30 p.m. on duty days only. Calls to this line after-hours and on nonduty days are transferred to an after-hours on-call service. Inpatient care and specialty referrals are provided by Evans Army Community Hospital at Fort Carson, the 10th Medical Group Clinic at the Air Force Academy, and local civilian facilities.

All active and administratively certified Personnel Reliability Program members assigned to Peterson AFB are required to enroll in the Aerospace Medicine Clinic.

Active-duty members should enroll family members in DEERS. To update your DEERS information, log on to www.tricare.mil/DEERS or refer questions about DEERS to the military personnel flight customer service section at 719-556-7377.

ANCILLARY SERVICES

Ancillary services provided by the 21st MDG include pharmacy, public health, laboratory and radiology. The two pharmacy locations are the Main Clinic Pharmacy, 559 Vincent St., Building 959, open 7:30 a.m. to 4:30 p.m. Monday through Friday; and the Commissary Pharmacy, 1030 E. Stewart Ave., Building 2017, open 7:30 a.m. to 5 p.m. Monday through Friday. Please note: Prescriptions from civilian network providers, along with refills, are processed and picked up only at the Commissary Pharmacy. Prescriptions by 21st MDG in-house providers are processed and picked up at the Main Clinic Pharmacy. For additional questions, please contact pharmacy services at 719-556-1109.

DENTAL CLINIC

The Peterson Dental Clinic at 1045 E. Stewart Ave., Peterson East, across from the commissary, offers a full range of dental care for active-duty personnel. Additional dental services are available at Schriever AFB and Cheyenne Mountain AFS. Periodic dental examinations for Air Force personnel are scheduled through the active-duty member’s unit health monitor. Members of other military services can contact the dental clinic at 719-556-1333 or 719-556-1335 to schedule a periodic examination.

Dental emergencies will be scheduled by calling the dental clinic at 719-556-1333 or 719-556-1335, 7 a.m. to 4 p.m. Monday through Friday. After normal duty hours, patients with dental emergencies should contact the after-hours call line at 719-524-2273. Required after-hours dental treatments are provided at the Air Force Academy dental clinic. Emergency dental care is for urgent/severe oral pain, infections and trauma. Because of the active-duty dental mission, dental treatment for family members is not available from the 21st DS. It is recommended that active-duty beneficiaries enroll in the TRICARE Dental Plan (TDP), which provides dental exams and treatments through a civilian dentist. For more information, call the beneficiary counselor and assistance coordinator at 719-556-1016 or MetLife, the TDP contractor, at 855-638-8371. You can also obtain information at https://mybenefits.metlife.com/tricare. Retirees and their family members are eligible to enroll in the TRICARE Retiree Dental program, www.trdp.org, which covers most dental treatments.

TRICARE

TRICARE offers military beneficiaries a triple-option approach to health care:

  • TRICARE Prime
  • TRICARE Extra
  • TRICARE Standard

All active-duty personnel are required to enroll in TRICARE Prime. Nonactive-duty beneficiaries should choose the TRICARE option that will work best for them.

Under TRICARE Prime, each enrollee is assigned a primary care manager who will coordinate and manage their health care. This includes arranging necessary specialty appointments, providing information and access to health promotion activities and delivering preventive exams such as hearing and eye exams, cholesterol screening, mammography, smoking cessation assistance and PAP smears as needed or required.

You will receive a referral for any covered medical services that cannot be provided by the Peterson/Schriever AFB clinics. The location of your care will be determined based on appointment and/or service capability and availability between the Air Force Academy and Evans Army Community Hospital at Fort Carson. If there is no capability or availability within these military facilities, you will be referred off-base to a civilian network provider. For questions regarding your referral, call the Colorado Springs Patient Access Service at 719-524-CARE (2273).

For questions regarding TRICARE benefits and claims issues, contact the 21st MDG beneficiary counselor and assistance coordinator at 719-556-1016.

AEROSPACE AND OPERATIONAL PHYSIOLOGY

The Carter P. Luna Aerospace and Operational Physiology Training Flight prepares personnel for the human factors and challenges inherent to military operations with the goal of increasing overall readiness and mission effectiveness. We train personnel to optimize human performance.

Aerospace physiology training prepares Department of Defense aircrew and high-altitude parachutists, Air Force Academy and ROTC cadets on the human factors and physiological threats of modern aviation. Training consists of classroom instruction, hands-on training and a hypobaric, or altitude chamber flight. The instruction is tailored to the individual’s specific weapon system and/or operational mission.

Topics of instruction include:

  • Altitude-related physiology.
  • Situational awareness and attention management.
  • Mission and self-imposed stress.
  • Spatial disorientation, visual illusions and airsickness.
  • G-induced loss of consciousness.
  • Fatigue countermeasures.

During hypobaric chamber training, students experience the effects of a low-pressure environment and the subtle effects of hypoxia (oxygen deprivation). This training also prepares students to effectively use aircrew flight equipment in this austere environment.

The Aerospace and Operational Physiology Training Flight also integrates human performance training and education into Team Pete operations. Activities center on helping individuals and organizations to improve their performance by providing education, training and consultation on a variety of potential human performance threats e.g., fatigue and shift work, team communication and management, night vision devices and situational awareness. Additionally, we provide Sleep Smarts, Willpower and Memory & Mnemonics classes throughout the Colorado Springs Complex.

The Aerospace and Operational Physiology Training Flight in Building 425 is open 7 a.m. to 4 p.m. Monday through Friday. For additional information or to schedule training, call 719-556-4185.

HEALTH PROMOTION (FORMALLY KNOWN AS THE HEALTH AND WELLNESS CENTER)

Health Promotion, on the second floor of the Peterson Fitness and Sports Center, Building 560, is part of the 21st MDG and is staffed with medical professionals dedicated to prevention education, evidence-based intervention and health enhancement. Our clinically integrated services serve as a specialty clinic for the 21st MDG in the areas of exercise physiology, medical nutrition therapy and health education to decrease health risks, enhance fitness and conditioning and increase human performance.

Services include body fat composition testing and resting metabolic rate analysis; biomechanical gait analysis; maximal and submaximal oxygen consumption testing; group and individual weight management; cholesterol, high blood pressure and diabetic education; tobacco cessation; prenatal and postnatal education; individual exercise and nutrition consultation; and physical training leader certification.

Health Promotion hours are 7:30 a.m. to 4:30 p.m. Monday through Friday. Free classes and programs are open to all DOD ID cardholders. For appointments, call 719-524-2273 or for more information, call 719-556-4292.

MENTAL HEALTH CLINIC

The MHC is in Building 725, with hours 7:30 a.m. to 4:30 p.m. Monday through Friday. The facility houses the Alcohol and Drug Abuse Prevention and Treatment Program, the Family Advocacy Program and outpatient mental health services.

The MHC works to prevent and treat substance abuse problems; family maltreatment, including emotional, physical and sexual maltreatment; and mental health difficulties with a focus on helping people better handle the stresses of daily life associated with a career in the military.

The MHC offers classes to help build essential skills, sometimes followed with individual or group psychotherapy as needed.

Classes available through Mental Health include, but are not limited to:

  • Stress Management.
  • Parenting.
  • Family Abuse Awareness.
  • Healthy Thinking.
  • Relationship Enhancement Program.
  • Laugh Your Way to a Better Marriage.

Outpatient mental health services are available for active duty only. For information, to set up an appointment or to sign up for a class, call Mental Health and ADAPT at 719-556-7804 or Family Advocacy at 719-556-8943.

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