Ramstein Air Base Community

Home
//
Ramstein Air Base
//
Community
//
Exchange In-Store Pickup Service Brings Convenience to Military Shoppers

Exchange In-Store Pickup Service Brings Convenience to Military Shoppers

Story by Alexandra Pirkle on 08/20/2019

DALLAS Online shopping is more convenient than ever for Warfighters and their families with the Army & Air Force Exchange Service’s buy online, pickup in-store service.

Military shoppers can buy items at ShopMyExchange.com and pick them up at their local Exchange. The program expanded to 135 locations in July, including Aberdeen Proving Ground, Edwards Air Force Base and Fort Irwin.

Shoppers are notified by email when their order is ready, and in-store signing indicates where customers can pick up their items. Those based in the continental United States also have the option to receive notifications via text message.

The Exchange has expanded the selection of eligible merchandise since the Department of Defense’s largest retailer rolled out the service in October95% of the online assortment can now be picked up in stores, up from about 10% at launch.

“I love hearing that the Exchange is meeting the needs of the best customers in the world,” said Air Force Chief Master Sgt. Luis Reyes, Exchange senior enlisted advisor. “With this program, the Exchange conveniently does the shopping for our customers so Warfighters can focus on the mission at hand.”

Shoppers living outside the United States are especially interested in the service, as bulk items they couldn’t purchase because of shipping size restrictions are now available. Said Shafik, systems librarian for Installation Management Command (IMCOM) in Sembach, Germany, recently wanted to purchase a shower curtain set and rod, grill, kitchen cookware sets and more that could not ship to his APO address. Instead, he had them shipped to the Kaiserslautern Military Community Exchange at Ramstein AB and picked them up.

“This is a great customer service,” Shafik said.

ShopMyExchange.com offers more than 2 million items and military-exclusive pricingtax free. 100 percent of Exchange earnings, including those from online purchases, support Warfighters and their families through military Quality-of-Life programs including Army Child Development Centers and fitness centers, Air Force Outdoor Recreation and more. All remaining earnings are reinvested in enhancing the customer shopping experience.

Facebook-Friendly Version: Online shopping is more convenient than ever for Warfighters and their families with the Army & Air Force Exchange Service’s buy online, pickup in-store service. Read more: https://wp.me/p9Q7PG-15P

— 30 —

Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 62nd-largest retailer in the United States. Its earnings provided $2.3 billion in dividends to support military morale, welfare and recreation programs over the last 10 years. The Exchange is a non-appropriated fund entity of the Department of Defense and is directed by a Board of Directors. The Exchange is a 50th Anniversary Vietnam War Commemorative Partner, planning and conducting events and activities that recognize the service, valor and sacrifice of Vietnam Veterans and their families in conjunction with the United States of America Vietnam War Commemoration. To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.

###

Media Notes:

For more information or to schedule an interview with an Exchange representative please contact Alexandra Pirkle, 214-312-2143, or pirkleac@aafes.com.

Follow the Exchange:
Facebook: www.facebook.com/shopmyexchange
Twitter: https://twitter.com/shopmyexchange
Instagram: @shopmyexchange

Related Posts
21 of the Best Restaurants in MCB Quantico, VA21 of the Best Restaurants in MCB Quantico, VA
Introduction Whenever you move to a new place, one of the first questions you have tends to be…
The Best Buckley AFB Schools: Daycare - High SchoolThe Best Buckley AFB Schools: Daycare - High School
Introduction So you’ve just been assigned to Buckley Air Force Base. There’s a ton of things for you…
National Guard Birthday: Celebrating Those Always Ready, Always ThereNational Guard Birthday: Celebrating Those Always Ready, Always There
Introduction The US National Guard is an essential and storied branch of the United States military apparatus. Many…