TRIPLER Army Community Hospital Community
Central Appointments/General Information/Makalapa Clinic Urgent Care Walk-in Clinic
Medical Central Appointments for Makalapa Clinic, Wahiawa and Kaneohe Bay BHC
Telephone 473-0247, ext. 21
Hours: 6 a.m. to 4 p.m. Monday through Friday, and 7 to 11 a.m. Saturday. Closed Sunday and holidays.
Medical Appointments for Camp Smith BHC
Telephone 477-2600, ext. 1
Hours: 7 a.m. to 4 p.m. Monday through Friday. Closed Saturday, Sunday and holidays.
Request a medical appointment through NHCH Online (powered by RelayHealth) – secure email messaging with your Medical Home Port (MHP) Team
Log on to www.med.navy.mil/sites/nhch, click on the Medical Home Port Tab.
Make a medical appointment online using TRICARE Online
Log on to www.tricareonline.com (available 24/7).
After-hours Provider Advice Line
If you need to speak with a medical provider anytime the clinics are closed, simply call 473-0247, ext. 3 and you will be connected to an answering service who will contact the on-call provider. The provider will be able to help you decide how to treat an illness after hours or whether you should go the Emergency Room. Please note the provider has no access to labs, X-rays, appointments or medical records.
Makalapa Clinic (JBPHH) Urgent Care Walk-in Clinic
Hours: 8 to 11 a.m. and 1 to 3 p.m. Saturday.
The Urgent Care Walk-in Clinic offers NHCH TRICARE Prime beneficiaries the convenience of being treated for an acute, nonemergent medical illness or injury on Saturdays during the times listed below without having to call for an appointment.
What’s Urgent Care? Urgent care services are medically necessary services which are required for an illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and have the potential to develop such a threat if treatment is delayed longer than 24 hours. An urgent care condition could be a sprain, sore throat or rising temperature. Urgent care services are provided by physicians, physician assistants and/or nurse practitioners.
Dial 911 or report to Tripler Army Medical Center Emergency Department. For life-threatening emergencies, report to nearest Emergency Department.
What’s an Emergency? TRICARE defines an emergency as a medical, maternity or psychiatric condition that would lead a “prudent layperson” to believe that a serious medical condition exists, or that the absence of immediate medical attention would result in a threat to life, limb or sight, and requires immediate medical treatment or which has painful symptoms requiring immediate attention to relieve suffering. For emergencies, such as profuse bleedings, unconsciousness, chest pain and obviously broken bones, dial 911, go to Tripler Army Medical Center or the nearest emergency room.