Patient Services

Visitor Control Center: located near the Tripler gate and is operated by U.S. Army Garrison-Hawaii’s Directorate of Emergency Services. The Visitor Control Center provides daily passes for visitors to the Tripler installation (to include the hospital, other post facilities and family housing). Tripler staff and patients can contact the Tripler Provost Marshal for assistance with guests.

Parking: Mountainside patient parking lots are just outside the Mountainside Entrance. Oceanside patient parking lots are street level around the flagpole. Additional parking areas for patients, visitors and staff are located below Tripler itself and in the parking structure across the mountainside VA Medical Center on Patterson Road. See map of Tripler Army Medical Center on pages 104-105 for parking information.

Valet Parking: (7:30 a.m. to 4 p.m. Monday through Friday), available at the Mountainside Entrance of the hospital (except on federal holidays). The valet parking is provided by a private contractor with a user fee of $5. Eleven percent of the user fee is returned to USAG-HI’s Family and Morale, Welfare and Recreation, which oversees the contracted service.

Shuttle Service: Tripler offers Trolley service 6 a.m. to 6 p.m. Monday through Friday. Trolley service is provided from the parking lots to the Oceanside and Mountainside entrances, D-Wing Entrance, Emergency Room Entrance, Fisher House and the Tripler Lodge, call 433-1200.