Joint Base San Antonio Community


JB San Antonio Randolph

JBSA-Randolph houses several headquarters, including Air Education and Training Command, Air Force Personnel Center, Air Force Headquarters Recruiting Services and the 19th Air Force. Randolph is known as the “Showplace of the Air Force” because of the Spanish Colonial Revival architecture style in which all structures including hangars were constructed.

The construction of Randolph began in November 1927, and Randolph Field was dedicated June 20, 1930, as a flying training base and continues in this mission today. The idea for Randolph began soon after the establishment of the Air Corps Act in 1926, which changed the name of the Army Air Service to the Army Air Corps. Gen. Frank P. Lahm was placed in charge of all flying training and established the Air Corps Training Center and set up its headquarters at Duncan Field, next to Kelly Field. After deciding the facilities at Kelly and Brooks fields were not sufficient for proper training, the Air Corps decided an additional training field was needed.

Randolph Field was named after Capt. William Millican Randolph, who crashed his AT-4 on takeoff returning to duty at Kelly Field. He contributed immeasurably to the progress of aviation and served on the base name selection committee. After the Air Force became a separate service Sept. 18, 1947, Randolph Field was officially named Randolph Air Force Base on Jan. 14,1948.

Randolph Field, a historic district located within JBSA-Randolph, was declared a National Historic Landmark in 2001. Today, JBSA-Randolph trains pilots on the T-6A Texan II, T-38C Talon and T-1A Jayhawk.

Under the BRAC Joint Basing Recommendation for San Antonio, installation support functions at Fort Sam Houston, Randolph AFB and Lackland AFB were combined under a single organization to form Joint Base San Antonio, the largest joint base in the Department of Defense.



The 502nd Security Forces and Logistics Support Group is the host unit at JBSA-Randolph. The 502nd Security Forces and Logistics Support Group is composed of four squadrons and four divisions. The group provides expertise in civil engineering, security and law enforcement, communications and computers, personnel, logistics, contracting, services and trainer development. With more than 1,500 personnel and an annual budget of $97 million, the 502nd Security Forces and Logistics Support Group supports more than 60,000 active-duty, civilian and retired personnel. It also supports more than 145 aircraft and 42 agencies.


The 12th Flying Training Wing is the “Source of America’s Airpower.” Composed of three flying groups and a maintenance directorate, the wing is responsible for combat systems officer training, pilot instructor training, remotely piloted aircraft (RPA) pilot indoctrination and basic sensor operator qualification. The wing also manages all airmanship programs for the Air Force Academy and is the single screening point for potential aviators. The 12th Flying Training Wing graduates more than 850 instructor pilots, 350 combat systems officers, 190 RPA pilots and 330 sensor operators annually. The 12th Flying Training Wing also trains more than 2,500 U.S. Air Force Academy cadets and 2,200 undergraduate flight training candidates.

The wing consists of three flying groups, the 12th Operations Group at JBSA-Randolph, the 306th Flying Training Group at U.S. Air Force Academy, Colorado, and the 479th Flying Training Group at Naval Air Station Pensacola in Florida as well as a maintenance directorate which operates in at JBSA-Randolph and NAS Pensacola.


The 59th Medical Wing is the Air Force’s premier health care, medical education and research and readiness wing. The wing’s vision is “Exemplary Care, Global Response.” The 59th Medical Wing is home to the Critical Care Air Transport Team Pilot Unit, which has executive management over 118 active-duty, Guard and Reserve teams. The wing also has the Defense Department’s largest Blood Donor Center, a Warfighter Refractive Surgery Center, and Extracorporeal Life Support (ECLS) capability. ECLS offers the only global transport option in the world, providing partial heart-lung bypass to eligible adults and children suffering from cardiopulmonary failure.


The 359th Medical Group provides general outpatient medical services to active-duty personnel and family members, retirees and their family members. Dental care is provided to active-duty personnel only.


Joint Base San Antonio is home to more than 200 mission partners. To see the complete list, visit


JB San Antonio Randolph Arrival



See the Getting To & Around San Antonio chapter on Page 62 for information about local airports, train service and public transportation. The closest commercial flights land at San Antonio International Airport. Transportation is not provided to the base.


Cellphone use by the driver of a moving motor vehicle is prohibited on all Department of Defense installations, unless the cellphone is used with a hands-free device.

To JBSA-Randolph from San Antonio International Airport

Take Loop 410 East to I-35 north (toward Austin). Exit Pat Booker Road, which runs directly into the front gate of Randolph.

Taxis are available from the airport to JBSA-Randolph.


Once you arrive at JBSA-Randolph, report to your commander support staff with your sealed records. Upon signing in with your unit, you will be scheduled for required in-processing appointments. If you or a family member needs an ID card or CAC card, that will be handled through the Military Personnel Flight. Military members are encouraged to make appointments for ID cards. If you arrive after 4:30 p.m. or on a weekend or holiday, go to JBSA-Randolph’s 24-hour arrival point, the Randolph Housing Office at 610 Harmon Drive. Report to your commander support staff the next duty day.


Randolph Inn
Bldg. 112
415 B St. E
JBSA-Randolph, TX 78150

Randolph Inn has 30 family units and 530 single units. One family unit is handicap accessible. All rooms feature a queen-sized bed, dining table, TV, VCR, radio/clock, refrigerator, hair dryer, iron and ironing board, microwave and coffee pot. There is an on-site laundry facility. Cribs, highchairs and rollaway beds are available on request at no charge. All units are nonsmoking.

There are several pet-friendly units. These units require a minimum of four people in the party, allow cats and dogs only (two pets maximum, no aggressive breeds) and require a pet fee. There may be additional cleaning fees assessed if your pet damages furniture or soils the room.

Reservations may be made as soon as you receive orders. When there is a shortage of rooms you will be referred to motels/hotels in the area. Call the Randolph Housing Office at 210-652-1844 or visit—Randolph-AFB for current room rates or reservations.


JB San Antonio Randolph Getting Settled



59th Medical Wing

Central appointments 210-916-9900

JBSA-Randolph Clinic and 359th Medical Group

221 Third St. W
JBSA-Randolph, TX 78150 210-652-6403
Appointments 210-916-9900
Information 210-652-6403
Dental 210-652-1846

7:30 a.m. to 4:30 p.m. Monday through Friday, closes at noon the last Wednesday of every month for Readiness Training

The 359th Medical Group provides the following services: primary and preventive care, dental, family care, flight medicine, immunizations, laboratory, pharmacy, mental health, optometry, pediatrics, physical therapy, public health and radiology. For a clinic directory and hours, visit and click on “clinics/departments.”


JB San Antonio Randolph Housing


Randolph Housing Office

610 Harmon Drive
JBSA-Randolph, TX 78150 210-652-1840

8 a.m. to 4 p.m. Monday through Friday

When you arrive at JBSA, you must report to the housing office to receive counseling and guidance before entering into any written lease or rental/sales contract for housing.

Randolph Privatized Housing

Hunt Companies

205 New B St.
Universal City, TX 78148 888-310-6942

8 a.m. to 5 p.m. Monday through Friday

Military family housing is privatized. Hunt Military Communities owns and manages family housing and is responsible for maintaining, repairing, constructing and managing the community. In addition to the option to purchase and rent housing in the local community, you may also choose to live in privatized housing by signing a tenant lease agreement with Hunt.

Privatized housing is comparable to housing in the local community and provides a variety of amenities and support services. Features such as a community center, playgrounds, walking trails and a fitness center are some of the amenities you will find.

Similar to living in the local community, you will sign a tenant lease agreement, typically for a one-year term. Your lease includes a military clause and a lease termination clause. The rental rate for privatized on-base housing is the amount of BAH at the “with dependent” rate for accompanied and unaccompanied military members. Your rent will be paid by allotment in arrears. The tenant lease agreement spells out all relevant rent payment terms and conditions.

Randolph Unaccompanied Housing

525 C St. E
JBSA-Randolph, TX 78150 210-652-3600

7:30 a.m. to 4:30 p.m. Monday through Friday

JBSA-Randolph strives to create an inclusive environment that cultivates the development and training of all service members. Unaccompanied housing is a personal residence, and provides a modern, functional, well-maintained and comfortable home as well as promoting pride, professionalism and personal dignity.

Unaccompanied housing is provided for unaccompanied members in the ranks of E-1 to E-3 and E-4 with less than three years of service. Each member is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location.)

Unaccompanied members in the rank of E-4 with greater than three years of service and above will move into housing in the local community.

Permanent party unaccompanied housing consists of 84 private bedrooms with 230 square feet of living space. Furnishings provided in each room include a full-size bed, desk with hutch, dresser, mattress, box spring, bed frame, armoire, hutch, desk chair, reading chair, refrigerator, night stand, floor lamp, desk lamp, microwave and built-in breakfast bar with two barstools.

Amenities include a theater room, game room, recreational sports rooms, two common area kitchens, three laundry rooms, four barbecue pits and a pavilion.

Additionally there are 50 rooms in Bldg. 861 (Technical Training Dorm) that are permanently assigned for JBSA-Randolph personnel. These rooms are a 1 1 configuration with 145 square feet of living space. Furnishings provided in each room include a full-size bed, desk with hutch, dresser, mattress, box spring, bed frame, desk chair, refrigerator, night stand, desk lamp and microwave. Amenities include a common area shared kitchenette, day room, game room and laundry room.

No pets or smoking are allowed in the dormitory rooms.


JB San Antonio Randolph Mail



JBSA-Randolph Post Office

355 B St., Suite 3
JBSA-Randolph, TX 78150

8:30 a.m. to 2 p.m. Monday through Friday

The full-service post office on base provides window service weekdays, and the lockbox lobby is open 24/7.

If you need a forwarding address for your mail, you may use the Postal Service Center. Your sponsor may deliver, or you may fax a copy of your PCS/TDY orders to 210-652-5429, DSN 487-5429. You must follow up with a phone call Commercial 210-652-3569, DSN 487-3569. Then, you may use the address below to forward your mail. Upon your arrival, you may pick up your mail at the Postal Service Center in Bldg. 860. If you have questions, they can be contacted at 210-652-3569.

If you need to forward mail prior to your arrival, address it to:

Your Name
1985 First St. W, No. 2000
JBSA-Randolph, TX 78150


JBSA-Randolph Veterinary Services

Bldg. 216
JBSA-Randolph, TX 210-652-3190

JBSA-Randolph Veterinary Treatment Facility is staffed by Army Veterinary Corps personnel with the primary mission of providing complete veterinary care for all government-owned animals.

It offers many types of routine care services for the pets of military families. For availability of services or to schedule an appointment, call 210-652-3190.

All pets living on post must be registered with the Veterinary Treatment Facility upon arrival. On-post housing may limit the number and breed of pets that can live in on-post housing. Contact on-post housing for more information.

Due to limited manpower and resources, most veterinary emergencies are best served through a full-service civilian veterinary hospital.


JB San Antonio Randolph Religious Guidance



JBSA-Randolph Chaplain Services

Main Chapel
Bldg. 102 210-652-6121

Religious Activity Center
Bldg. 975

The JBSA-Randolph Chapel and the Religious Activity Center offer various types of religious education, counseling and seminars to include premarital, marital, religious, stress, grief/loss, etc. All counseling sessions are covered by privileged communication.

Catholic Services

  • Daily Mass, 11:30 a.m. Tuesday, Wednesday, Thursday (Main Chapel)
  • Reconciliation, 4 p.m. Saturday (Main Chapel)
  • Saturday Evening Mass, 5 p.m. (Main Chapel)
  • Sunday Mass, 8:30 a.m. (Religious Activity Center), 11:30 a.m. (Main Chapel)

Protestant Services

  • Traditional Service, 8:15 a.m. Sunday (Chapel Center)
  • Contemporary Service, 11 a.m. Sunday (Religious Activity Center)


JB San Antonio Randolph Serving You




For hours of operation, menus and special event information, visit For other dining opportunities and hours, visit and click on the installation tab you are interested in.

Bxtra Food Court
421 Third St. W 210-566-6872

Kendrick Club
Bldg. 1039 210-652-3056

Mulligan’s Grill
Randolph Oaks Golf Course
Bldg. 1300 210-652-4653

Parr Club
Bldg. 500 210-652-4862

Bldg. 860 210-652-5533

Sparetime Grill
Randolph Bowling Center
Bldg. 870 210-652-6271


JB San Antonio Randolph Family Support



Military & Family Readiness Center

555 F St. W, Bldg. 693
JBSA-Randolph, TX 78150 210-652-5321

7:30 a.m. to 4:30 p.m. Monday through Friday

The Military & Family Readiness Centers serve active-duty military members from all services, Guard and Reserve members, retired military members and Department of Defense civilians and their family members. All services are free.

Programs include Personal & Family Life, Mobilization & Deployment Readiness, Volunteer Resources, Relocation & Transition Assistance, Military & Family Life Consultant, Exceptional Family Member Program, Personal Financial Readiness, Employment Readiness & Assistance and School Liaison Office. For a complete program list and more information, visit

Child Development Program

Bldg. 1072, New B Street W 210-652-4946

6:30 a.m. to 5:45 p.m. Monday through Friday

The Child Development Program (CDP) welcomes children between the ages of 6 weeks and 5 years old. The CDP provides activities and programs that support children’s social, emotional, physical and intellectual development. The program is accredited by National Association for the Education of Young Children. The CDP is a USDA-certified center providing breakfast, lunch and two snacks each day.

The main program provides care for children 2 to 5 years of age in Bldg. 1072.

Child Development Program Annex

Bldg. 734, H Street 210-652-1140/1142

6:30 a.m. to 5:45 p.m. Monday through Friday

This service is for children 6 weeks to 24 months of age in Bldg. 734.

The Part-Day Enrichment Program provides social opportunities for children 3 to 5 years of age. Activities are designed to encourage cooperative play, positive peer relationships and understanding the needs of others and the ability to handle and express feelings in an acceptable manner, all of which contribute to the child’s social, emotional, cognitive and language development.

There are two class options available, three hours and four hours, with 12 spaces each. Both classes will be in the same space and are similar regarding schedule and curriculum.

The three-hour class is from 8 to 11 a.m. Monday through Friday. The four-hour class is 8 a.m. to noon Monday through Friday. This is a first-come, first-served program.

Exceptional Family Member Program


The Exceptional Family Member Program provides services for families with medical or special needs. Find assistance through Respite Care Assistance, Education Classes, Outreach Services and Community Support.

School Liaison


The school liaison officers help parents ease the transition of the mobile military lifestyle for their dependents. They can assist prior to your PCS, upon arrival, while at your installation and when you prepare to depart for your next duty station. They specialize in serving military families with K-12 school-age children and are able to provide information about the local school systems and community. The school liaison officers serve as a link between military families and all surrounding school districts ensuring maximum educational opportunities for academic success.

Youth Programs

Bldg. 584, 585
Main Circle 210-652-3298

Youth Center hours: 9 a.m. to 6 p.m. Monday through Friday

School Age Program hours: 6:30 a.m. to 5:45 p.m. Monday through Friday

Preteen/teen hours: 3 to 7 p.m. Monday through Thursday, 3 to 9 p.m. Friday and 11 a.m. to 5 p.m. Saturday.

The Youth Center provides a safe, supervised program and is designed to promote a positive experience to help children age 6 through 18 years old develop a sense of competence, usefulness and belonging. Activities are designed to improve and maintain the physical and mental well-being of youth. The facility has gymnastics, dance, preteen/game and teen rooms plus a playground and baseball/softball fields and a football field.

The School Age Program provides before- and after-school care that provides children age 5 to 12 with opportunities to develop socially, emotionally, educationally/intellectually and physically. Children who are 5 years old must be attending kindergarten or have completed pre-K before entering the School Age Program.


JB San Antonio Randolph Financial Services



Broadway Bank
629 Third St. W
JBSA-Randolph, TX 78148

9 a.m. to 5 p.m. Monday through Friday


JB San Antonio Randolph Legal Services



Legal Office

1 Washington Circle, Bldg. 202
JBSA-Randolph, TX 78148

8 a.m. to 4 p.m. Monday through Friday

Legal assistance is provided to active-duty military and their dependents, Reserve and Guard members who are on active duty and their dependents, retired military members and their dependents, and other individuals in unique circumstances who may quality with a valid military ID. Walk-in legal assistance is available from 10 to 11 a.m. Monday for active-duty only. Notary powers of attorney are handled 8 to 11:30 a.m. and 1 to 3 p.m. Monday through Friday. Receive assistance with wills from 9 to 11 a.m. Friday by appointment only.


JB San Antonio Randolph Library



Bldg. 498 210-652-5578

9 a.m. to 7 p.m. Monday through Thursday and 11 a.m. to 6 p.m. Friday

The library provides computers, Wi-Fi access and an extensive collection of books, DVDs, Blu-ray discs, CDs, audiobooks as well as Xbox, PlayStation 3 and Wii games. Visit the online catalog at to see what’s available.


For detailed information about the recreational programs at Joint Base San Antonio, visit the 502nd Force Support Squadron online at

Aquatic Centers

South Pool
Bldg. 980 210-652-2053

Center Pool
Bldg. 502 210-652-2060

The Aquatic Centers offer recreational swim, instructional lessons, lap swim and aqua aerobic classes. The pools can also be reserved for parties. Check for pool hours and swim lesson schedules.

Bowling Center

Bldg. 870, H Street 210-652-6271

The Randolph Bowling Center offers traditional, league and Thunder Alley bowling on 24 lanes. The center also features a pro shop and snack bar. Visit for seasonal hours and prices.

Community Services Mall

Bldg. 895
J Street W 210-652-5142, opt. 1

9 a.m. to 5 p.m. Monday through Friday

Equipment is available for indoor and outdoor activities to include birthday parties, hiking, backpacking, camping, hunting, fishing, cycling, water activities, lawn and garden and sports. The Community Services Mall also offers other recreational opportunities such as renting outdoor pavilions. Visit for a complete list of activities.

Information Tickets and Travel

Bldg. 895
J Street W 210-652-5142, opt. 1

9 a.m. to 5 p.m. Monday through Friday

Information Tickets and Travel is a full-service ticketing and travel agency specializing in vacation travel for the military community. ITT can assist with all your travel needs including air, car, hotel, vacation packages, tours, cruises and local ticket attractions.

Golf Course

Bldg. 1300
Golf Course Road 210-652-4653

6 a.m. to sunset daily

Randolph Oaks Golf Course is an 18-hole championship golf course measuring 7,172 yards from the championship (blue) tees, 6,744 yards from the white tees, 5,873 from the yellow tees and 5,486 yards from the red tees. Gear up at the pro shop, or grab a bite and a beverage at Tee Time Deck or Mulligan’s Grill.


JBSA-Randolph Commissary

Bldg. 1075 210-652-5102

9 a.m. to 8 p.m. Monday through Friday, 8 a.m. to 6 p.m. Saturday and 9 a.m. to 5 p.m. Sunday

Save an average of 30 percent when shopping for groceries at the JBSA-Randolph Commissary. In-store amenities and specialties include an ATM, bakery, custom photo cakes, a deli, fresh sandwiches to go, pharmacy, salad bar, party cakes, plants, rotisserie chicken and sushi.

JBSA-Randolph Main Exchange

Bldg. 1068 210-658-7471

8:30 a.m. to 8:30 p.m. Monday through Friday; 9 a.m. to 7 p.m. Saturday and Sunday

Exchange Mobile Center 210-566-6561
Military Clothing Store 210-652-5643

Exchange Restaurants

Anthony’s Pizza 210-566-6760
Charley’s Grilled Subs 210-566-8169
Einstein Bros. Bagels 210-566-3267
Popeyes Chicken 210-566-8169
Starbucks 210-566-8040
Subway 210-566-8169


Barbershop 210-659-2550
Beauty Salon 501- 566-1207
Firestone 210-659-6955
Gas Kiosk 210-658-1859
GNC 210-566-4366
Laundry/Dry Cleaners 210-659-0212
Optical Center 501-659-7322
UPS Store 210-658-5400

Express/Class Six/Burger King/Home & Garden

Bldg. 1038

Burger King 210-659-8729
Express/Class Six 210-566-6872
Home and Garden 210-566-6872

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