Joint Base Elmendorf – Richardson Community

Joint Base Elmendorf – Richardson
673d Force Support Squadron

673d Force Support Squadron

Warfighter and Family Services Flight provides an extensive child care program for dependent children of authorized families.

The JBER-Elmendorf Child Development Centers are:
• Katmai, at 7181 11th Ave…………………….907-552-5113
• Denali, at 7377 15th Ave……………………..907-552-8304
• Sitka, at 6376 15th St…………………………907-552-6406
• Talkeetna, at Building 11, 2nd St…………..907-384-0686
• Kodiak, at Building 6, Chilkoot St…………..907-384-1570

All five centers have year-round programs and are equipped with large playgrounds, classrooms and kitchens used to serve breakfast, lunch and afternoon snacks. All child development centers are accredited by the National Association for the Education of Young Children (NAEYC).

The centers, through the skills of caregivers using the highest quality child care, focus on development of the “whole child.” They provide many hands-on activities with an emphasis on child-initiated play experiences. The centers participate in the USDA food program and provide nutritious meals and snacks for the children. Infants are provided formula (specific brands only) and baby food through the food program. Reservations may be made at the centers for hourly and daily care on a space-available basis. Children with special needs are mainstreamed case-by-case into the child development programs, based on individual education plans.

A Part-Day Preschool Program is available for children 3 to 5 years old. For more information, call central registration, 907-384-7483, in Building 600, the Welcome Center JBER-Richardson. The Resource and Referral Office for information on Child and Youth Programs is in Building 600, 6th Street JBER-Richardson; call 907-384-7483 to make an appointment, or stop by. Office hours are 7:30 a.m. to 5 p.m. Monday through Friday. Call the Family Child Care office, 907-552-3995, for information on securing child care or becoming a licensed child care provider.

ACS is in the basement and on the first floor in the west wing of Building 600. Call 907-384-1517 for more information. The Armed Services YMCA Military WIC Clinic, 907-384-0261, is co-located with ACS.

The Information, Referral and Follow-up (I&R) Program in-processes and out-processes all newcomers, provides individual and family assessment and assistance, provides information about community resources and outreach assistance, and offers help in problem resolution.

The I&R staff can help clients find answers to unusual problems or locate information that is not readily available. Call 907-384-1517 at JBER-Richardson for information or assistance. Under JBER, the Family Advocacy Program (FAP) became the responsibility of the 673d Medical Group Family Advocacy Program Office, 907-580-5858.

The Mobilization and Deployment (M&D) Readiness Program is managed by the Family Readiness manager and staff to promote well-informed, self-sufficient and confident Army families, reducing their stress and isolation by linking them quickly with their new community.

The M&D program manager is the primary support person for Family Readiness Group (FRG) training, coordination and liaison. The FRG is a primary communication bridge between unit commanders and family members. The ACS program coordinator presents both regularly scheduled and special rear detachment operations training, Operation R.E.A.D.Y., mobilization and deployment briefings and other special programs for Soldiers and family members. Mobilization and Deployment provides support and resources for rear detachments during deployments.

The M&D staff also promotes self-reliance by educating service members and their families about preparing families for deployment. Unit family readiness groups and rear-detachment commanders are given information and training on strategies for coping with military separation.

The M&D staff provides assistance in preparing units for deployment such as briefings and information on community resources, financial preparedness, maintaining family relationships and what to expect when the deployed Soldier returns home. Additionally, the deployment specialists are the local experts on Military One Source. Call 907-384-6736 for more information.

The Army Family Team Building program manager and master trainers inform family members about the Army, allowing Soldiers and family members to improve their local community. They work closely with Soldiers and family members to strengthen the overall readiness of the force, teaching and promoting personal and family readiness through progressive and sequential education for everyone from newcomers to seasoned veterans. Topics vary from military customs and courtesies to leadership skills and group conflict management. Soldiers can earn promotion points by completing AFTB training in a combination of online and classroom settings. Call 907-384-1513 for information or assistance.

The Joint Army Family Action Plan program gives grassroots support to service members and their families. They work to raise issues as far as Headquarters, Department of the Army; Headquarters, Department of the Air Force; and Congress to change laws to improve the quality of life and community well-being when circumstances, finances and/or regulations block changes that could benefit the local installation. Most local AFAP issues are resolved through the local program; those that are not are forwarded up the chain of command as necessary to achieve resolution. Call 907-384-1513 for more information.

The Relocation Readiness Program (RRP) provides a wide range of services to relocating families. One excellent program is the Standard Installation Topic Exchange Service, an automated database of military installations worldwide. Other services include welcome packets, relocation adjustment workshops, pre-move and post-move workshops for newcomers, travel maps and cultural-diversity programs, including English as a second language.

The RRP also provides a well-supplied lending closet for service members and families in transition that is stocked with kitchen and household items for temporary loan. The program provides an outstanding free newcomer orientation for every service and family member who arrives at JBER. ACS pays for child care for those attending the orientation. Call 907-384-1515 for information or assistance.

The Employment Readiness Program offers individual and group services that maximize opportunities for family members to attain initial or better employment. Training on resume writing, interviewing techniques, dressing for success and career planning are among the classes available to ensure family members locate the best possible job with career potential. The program manager is available to assist customers in reviewing current job openings on- and off-post. Call 907-384-6716 for information.

The Financial Readiness Program provides budget counseling, debt liquidation and credit information, consumer education, checkbook management assistance, and positive lifetime financial planning through individual counseling sessions and community education classes.

Consumer assistance with handling deceptive, illegal or unethical business practices is also available. The Financial Readiness Training for First-Term Service Members program is a congressionally and Department of Defense mandated eight-hour, twicemonthly presentation provided to all first-term service members; family members are welcome to attend. Call 907-384-7509 for information or assistance.

The Exceptional Family Member Program (EFMP) provides social services support, information and advocacy to family members with special needs. EFMP links exceptional family members to proper services and, upon departure, screens them again to ensure proper services will be in place at the next duty station.

The EFMP manager advocates for and provides direct casework services to EFMP clients and follows up with them and their service providers to ensure they are receiving appropriate services. The manager maintains up-to-date and accurate information on available resources and assists EFMP clients to prepare for their next duty assignments.

The JBER Exceptional Family Member Program manager is located in Building 600 on JBER-Richardson. Being co-located with the JBER-Richardson EFMP manager allows both to deliver top-notch information and service to military families being assigned to JBER. Enrollment, PCS information, school district coordination and local resources provide a smooth transition for EFM families. Call 907-384-0225 for information or assistance.

The Army Volunteer Corps is managed by the Army Volunteer Coordinator (AVC), who registers all post volunteers and assists in placing them in positions of their choice. The coordinator also assists supervisors with volunteer placement and problem solving.

The ACS volunteer manager directs the efforts of volunteers in many of the ACS program areas to expand the entire program’s service delivery capabilities, and provides volunteer job descriptions, training and orientation, recognition and accounting for time contributed. As funds permit, free child care is provided to ACS volunteers while they are working at ACS. Call 907-384-6716 for information.

Military and Family Life Consultant Program (MFLC): Need to talk? Is something different? Feeling out of control? MFLCs are available to provide short-term confidential assistance to Soldiers and dependents. Call 907-384-1534 for information or assistance.

Army Emergency Relief (AER): The AER program falls under Army Support Activity. Call 907-384-1805 for information.

The Willow Military & Family Support Center (MFSC) is one of the largest and busiest in the Air Force. Its mission is to support readiness and unit retention by helping individuals and families adapt to the demands of military life and by assisting unit leadership in responding effectively to family needs. The center is in the oldest building on base, a log cabin built by volunteers in 1942. The staff provides programs and services designed to help families meet the challenges of military life in Alaska.

Information, referral and follow-up counseling keep members apprised of the numerous human service agencies available in Anchorage. Additionally, the Military & Family Life Consultant (MFLC) program provides short-term crisis intervention counseling.

JBER-Elmendorf has one of the most active Key Spouse programs in the USAF. With more than 100 Key Spouses actively involved, this group meets and trains frequently. These Key Spouses are a valuable resource for commanders and first sergeants, ensuring that information is available to meet the needs of Air Force families at JBER.

The center’s Hearts Apart Program provides support to families whose military member is deployed or serving a remote tour. Hearts Apart offers information and referral, personal support and group activities.

The MFSC’s Employment Education and Skills Development programs are among the best in the military. A comprehensive employment assistance program provides information and extensive referrals to the local job market, a career interest survey and a top-notch resume assistance service. Additionally, spouses can attend a number of employment seminars on everything from interviewing techniques and professional job search skills to navigating the federal government’s employment site, USAJobs.

Closely related is the MFSC Transition Assistance Program (TAP), designed to help active-duty people retiring or separating from the military. In addition to employment concerns, TAP counselors can assist with information on benefits and entitlements and provide links to an established network of agencies in the local area. Working closely with the state Department of Labor and the Department of Veterans Affairs, TAP helps veterans get the right information when they need it.

The MFSC also maintains a state-of-the-art resource center. The resource center provides computers and laser printers for clientele to use during all aspects of a comprehensive job search. It is equipped with resume software; application software, with information for both federal and state employment; job search software, including America’s Job Bank; and other resources. Help is available for using the hardware and software.

The Volunteer Resource Program provides centralized recruitment, training and recognition. Family members wishing to volunteer can meet with a staff member who will help them review options and who can provide information on the wealth of volunteer opportunities on JBER and in the local community. MFSC provides information and education on financial matters. Individual consultation is offered for those in trouble financially, people wanting to make the most of their money, and everyone in between. Basic Budgeting, Identity Theft, Saving and Investing, Retirement, Power Pay, Home Buying and Credit Report Reviews are just a few of the services offered.

The Air Force Aid Society (AFAS) program is also in the center. AFAS offers loans and grants to help Air Force members meet the basic needs of day-to-day living and emergency situations. The program also offers loans and grants for special circumstances, including permanent change of station relocation and scholarships for family members.

The MFSC is the base focal point for Relocation Assistance. Counselors provide guidance on relocation concerns. A “kid’s smooth move” seminar is offered monthly to help ease stress in children on the move. Information on crossing the Canadian border, traveling across the United States and getting established in Alaska or future locations is available. Through referrals to other agencies, the MFSC helps meet the needs of members in or out of Alaska.

The MFSC also plays a crucial role in base readiness by helping service members and their families, Department of Defense civilians and their families prepare for and cope with deployment, extended temporary duty and remote assignments.

Air Force Wounded Warriors (AFW2) and their families have found the Log Cabin to be a place for help. Our AFW2 counselors are available whenever needed and take care of the Warriors and their families, surpassed by none. The center’s staff provides leadership consultation service to commanders and first sergeants. This includes keeping commanders informed on issues and trends that affect their organizations as well as helping them use appropriate resources to meet individual or unit family concerns.

The MFSC also provides a Loan Closet equipped with household items for temporary loan to relocating members waiting for delivery of their household goods. The loan closet is open daily by appointment. The MFSC staff is dedicated to providing timely, professional service to meet the needs of JBER families. For more information, call the Log Cabin at 907-552-4943.

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