Joint Base San Antonio Community
Getting Settled
HEALTH CARE
59th Medical Wing……………………………………210-292-7412
Appointments…………………………………………210-916-9900
Dental Appointments………………………………..210-292-8850
The 59th Medical Wing provides a full spectrum of health care services to more than 240,000 beneficiaries in the San Antonio metropolitan area. It serves as the Air Force functional medical command for JBSA.
The wing’s new Wilford Hall Ambulatory Surgical Center is the DOD’s largest outpatient ambulatory surgical center. It features four wings, on four floors, and houses more than 25 outpatient clinics and clinical services. For a full list of clinic addresses, visit the wing’s website.
The 59th Medical Wing’s En-Route Patient Staging Facility is the Midwest regional aeromedical evacuation hub for wounded, ill and injured service members from around the world. The wing is also home to the Critical Care Air Transport Team Pilot Unit, which has executive management over 118 active-duty, Guard and reserve teams. The wing also has the Defense Department’s largest blood donor center, a Warfighter Refractive Surgery Center and extracorporeal life support capability. Extracorporeal life support offers the only global transport option that provides partial heart-lung bypass to eligible adults, infants and children suffering from severe cardiopulmonary failure.
HOUSING
Housing Management Office
Building 1524, 2525 Fairchild St.
…………………………………………………….210-671-1840
www.housing.af.mil/Units/Joint-Base-San-Antonio
The Lackland Housing Management Office is ready to help you transition to your new home and community. Use its resources to become familiar with available housing options and support services. When you arrive at JBSA-Lackland, visit the office for valuable information, counseling and guidance before signing any lease or sales contract for housing.
Unaccompanied Housing
Building 1524, 2525 Fairchild St.
……………………………………………………210-671-0090
www.housing.af.mil/Units/Joint-Base-San-Antonio
Unaccompanied housing is provided for unaccompanied airmen in the ranks of E-1 to E-3 and E-4 with less than three years of service. Each service member is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. Room arrangements may vary depending on location. Unaccompanied members in the rank of E-4 with more than three years of service will move into housing in the local community.
Permanent-party unaccompanied housing consists of 2 2 corridor-style rooms. Amenities include free basic cable TV, free Wi-Fi, theater leather chairs in day rooms, and washers and dryers. Restrictions include a no-pets policy except for goldfish in a 30-gallon tank or smaller.
Lackland Family Homes
2254 Brian McElroy Drive…………………..866-517-4413
Lackland Family Homes, professionally managed by Balfour Beatty Communities, owns the family housing and maintains, repairs and manages the community. An on-site maintenance team is available around the clock to resolve problems. Military personnel can opt to live in privatized housing by signing a tenant lease with Lackland Family Homes, though they may also rent or purchase housing in the local community.
The Lackland Family Homes community is comparable to housing off base but offers many amenities and support services, such as the award-winning LifeWorks program that provides residents of all ages with free, fun and educational events and activities. There are no application or deposit fees, and most utilities are included.
Community features include tot lots, playgrounds, a resort-style pool, tennis, volleyball and basketball courts, parks and green spaces, illuminated jogging trails, covered pavilions with barbecue grills and a community center.
Those who choose to live in the community will sign a tenant lease agreement, typically for a one-year term, that includes a military clause and a lease termination clause. You pay your monthly rent by authorizing an allotment of your BAH to be paid directly to the Community Management Office. If you move before the allotment start date, you will pay a prorated amount directly to the office. The tenant lease agreement will spell out the rent payment terms and conditions.
Post Office
2261 Hughes Ave………………………….210-671-0952
The full-service post office on base provides window service on weekdays and Saturday.
There are two temporary mail facilities on Lackland. Permanent-party military assigned to Lackland should send their mail to:
Your Name and Rank
PSC 3
1320 Truemper St., Unit 369401
JBSA-Lackland, TX 78236
Pick up mail at Building 9122 (210-671-9476/9477) near the intersection of Carswell and Truemper avenues.
Members assigned to Security Hill or any of its associated tenants should address their mail to:
Your Name and Rank
PSC 6
2261 Hughes Ave., Unit 623201
JBSA-Lackland, TX 78236
To pick up your mail from PSC 6, go to Building 2017 at 105 Hall Blvd. (210-977-2820). All incoming mail will be held as general delivery; newcomers are assigned temporary box numbers when they pick up their mail the first time. Anything that comes in after that date as general delivery mail will automatically be placed in the assigned box.
If it will be more than 30 days before you arrive, ask your sponsor to take a copy of your orders to the appropriate location.
RELIGIOUS GUIDANCE
After-hours Emergency Pastoral Needs
JBSA Command Post…………………….210-221-9363
Airmen Memorial Chapel
Building 5432, Barnes Avenue…………210-671-2911
Freedom Chapel
Building 1528, 2200 Truemper St.
………………………………………………210-671-4208
Gateway Chapel
Building 6300……………………………..210-671-2911
Global Ministry Center
Building 7452, 2235 Andrews Ave.
……………………………………………….210-671-2927
www.jbsa.mil/Resources/Chaplain-Services/JBSA-Lackland-Chaplain
The U.S. Air Force Chaplain Corps is dedicated to preserving your right to worship. It provides, or finds a way to provide, for a broad spectrum of worshipers. If you are seeking spiritual support for any denomination or faith group, it will do its best to assist you.
The Lackland chaplain offers various types of counseling and seminars covering premarital, marital, religious, stress, grief and loss issues. All counseling sessions are covered by privileged communication.
