Other Services

FIRE DEPARTMENT

Mayport’s fire department provides full emergency services around the clock to the naval station and its tenant commands. The department provides fire prevention services, including annual housing inspections for on- and off-base units. A fully staffed engine company responds with medical personnel to all medical emergencies. Blood pressure checks are available on a walk-in basis at the fire department in Building 365. All base housing occupants should dial 911 for emergencies. For nonemergency information, call 904-270-5334.

MAIL SERVICE

Naval Station Mayport has a full-service post office, operated by the U.S. Postal Service, in Building 460, adjacent to the Navy Federal Credit Union. The hours of operation are 9 a.m. to 4 p.m. Monday through Friday. The U.S. Postal Service processes all incoming mail for the Mayport military complex, including ships. They offer customer service similar to that provided at any branch of the U.S. Postal Service. Mail drop boxes are located throughout the base. Naval station housing residents, both on and off base, receive their mail at their quarters; single or unaccompanied Sailors can receive their mail through their departments or commands. To ensure your mail is addressed properly, request the mailing address to your new department or command, including the P.O. Box number, through your sponsor. Give this change of address information to your servicing post office before detaching your old duty station.

By law, those personnel living in government housing or off-base housing are not authorized to receive mail at their work center. The commanding officer, Naval Station Mayport, may make exceptions to this policy for those service members who, because of their assignment, receive professional papers, journals and other job-related materials or whose duties prohibit their ability to receive mail daily at their quarters address.

The U.S. Postal Service rents mail boxes for those personnel who wish to do so. The nearest facility that rents boxes is the Atlantic Beach post office on Mayport Road. For additional information on P.O. Box rentals, please call 800-275-8777. For any questions regarding military postal services at Naval Station Mayport, call 904-270-5769.

REGION LEGAL SERVICE OFFICE SOUTHEAST, DETACHMENT MAYPORT

Region Legal Service Office Southeast (RLSO SE), headquartered in Jacksonville, Florida, provides legal advice to client commands throughout the Southeast United States and Guantanamo Bay, Cuba. The mission of RLSO SE is the expeditious processing of courts-martial prosecutions and providing command services advice to commands throughout its area of responsibility. RLSO SE, Detachment Mayport is in Building 1868 on Baltimore Street. The hours of operations are 8 a.m. to 4 p.m. Monday through Friday by appointment. Walk-in legal assistance is provided 8:30 a.m. to 11 a.m. Monday, and power of attorney assistance is provided 8 a.m. to 3 p.m. Monday, Thursday and Friday. For more information, call 904-270-5445.

NAVAL OFFICERS’ SPOUSES’ ASSOCIATION

The Naval Officers’ Spouses’ Association of Mayport (NOSA) provides a social and educational atmosphere for officers’ spouses attached to Mayport commands. NOSA is a great way to get to know some terrific people. The spouse of any military officer, active duty or retired and any branch of service or foreign military, is invited to join NOSA of Mayport. Annual membership dues are $25, and our meetings and events run September through May. NOSA has a long history of supporting Mayport by raising funds for area charitable organizations and scholarships. The NOSA Scholarship Program gives various awards to dependents of active-duty or retired Navy, Marine Corps or Coast Guard service members who have served at least one tour of duty (or currently serve) at Naval Station Mayport or the former Naval Air Station Mayport. If you would like to join NOSA, if you have questions, or if you would like to know more about applying for our scholarships, please visit our website www.facebook.com/MayportNOSA.

NWCA NEARLY NEW THRIFT SHOP

The Nearly New Thrift Shop aboard Naval Station Mayport is owned and operated by the members of Navy Wives Clubs of America, Mayport No. 201. NWCA is a nonprofit organization comprised chiefly of wives of enlisted Navy, Marine Corps and Coast Guard personnel. Membership is also open to those who have the same aims and goals as the organization but who do not qualify for regular membership (e.g., associate, spouse, etc.). NWCA was chartered through the state of California in 1936, and a federal charter was obtained in 1985. NWCA Mayport No. 201 has been a local chapter on the naval station since 1959.

The Nearly New Thrift Shop is in Building 709, Everglades Court. Hours of operations are 9 a.m. to 1 p.m. Tuesday, Thursday and Saturday. The shop carries a wide variety of items, from children’s clothing to military uniforms. The money raised from the sale of these items is donated back to the civilian and military communities. NWCA supports such organizations as Southeastern Guide Dogs, Missing and Exploited Children, St. Jude Children’s Research Hospital, American Red Cross and many others. For more information, call 904-270-6067.

NAVY COLLEGE OFFICE

The Navy College Office (NCO) is in Building 460 and is the home to four ashore off-duty education programs, to the instructor and technology components of Navy College Program, Afloat College Education and to four guidance counselors. In addition, the NCO is supported by a Navy College Learning Center in Rainey Hall, Building 1333. The Navy College staff provides a network of services to active-duty service members and their families to include assistance in setting educational goals, establishing an education plan, evaluation of military credits, and assistance in the selection of appropriate college courses and program of study. Information is provided concerning testing for a recommendation of college credit and information on all aspects of traditional and nontraditional educational opportunities.

The NCO offers a variety of tests available through the DANTES Testing Center. These exams are offered on a regular basis and are free of charge to active-duty military personnel. Many of these exams are available to family members on a fee basis when space is available. The exams include:

• College Level Examination Program (CLEP).
• DANTES Subject Standardized Tests (DSST).
• American College Test (ACT).
• Scholastic Aptitude Test (SAT).
• General Education Development (GED).
• Graduate Record Examinations (GRE) Subject Examinations.
• PRAXIS National Teachers Exams.
• Automotive Service Excellence (ASE).
• Excelsior College Exams (ECE).

Information on financial aid, SMART documents, tuition assistance, educational websites and educational career opportunities is accessible in the Navy College Office. Tuition Assistance (TA) is available to all active-duty Navy personnel according to the following guidelines: 100 percent for high school completion courses; 100 percent for vocational or technical, undergraduate and graduate courses not to exceed 16 semester hours, 24 quarter hours or 240 clock hours per fiscal year. The 100 percent TA is limited to $250 per semester hour, $166.67 per quarter hour and $16.67 per clock hour, not to exceed $4,000 per fiscal year.

TA may be used to pay for an individual’s first certificate, associate, bachelor’s or graduate degree; and funding can now be used to pay for additional certificates and degrees at the same level. Navy personnel must see their NCO guidance counselor for details on TA application procedures, obligations and responsibilities.

The Navy will require a rating-relevant degree for promotion to E-8 effective fiscal year 2011. Detailed information is available on rating-relevant degrees offered by colleges in the Navy College Program Distance Learning Partners Program (NCPDLP) on www.navycollege.navy.mil. Representatives from four of the NCPDLP schools are available once a week for academic advisement. Additional educational opportunities are available at colleges and universities in the surrounding area, and there are numerous external degree programs that are available to our military personnel that allow degree completion without classroom attendance. If you are attached to a duty station where you are unable to attend traditional courses, stop by the NCO for information on the external degrees that are available. Contact the Navy College Office at 904-270-6341 or DSN 960-6341.

NAVY LODGE

The Navy Lodge, Building 1980, on the beach off Baltimore Street, offers 64 oceanfront rooms with two queen-sized beds and 24 single rooms with one queen-sized bed. All rooms are equipped with 27-inch televisions with DVD players, microwaves, toasters, refrigerators, hair dryers and coffee makers. Interconnecting rooms and handicapped-accessible rooms are available. Navy Lodge Mayport is a smoke-free environment. Smoking is permitted in designated areas 50 feet from the building. There are complimentary newspapers and free local phone calls.

OASIS GALLEY

The staff at Naval Station Mayport’s Ney Award-winning Oasis Galley takes great pride in its commitment to providing the finest food service available to our customers. The galley offers a variety of choices to suit any dietary needs. We offer healthy choices on our main line, as well as fast-food items such as cheeseburgers and hot dogs on our speed line.

The galley’s meal hours are 6 to 7:30 a.m. for breakfast, 11 a.m. to 12:30 p.m. for lunch and 4:30 to 6 p.m. for dinner Monday through Friday. The hours are 8 to 9:30 a.m. for breakfast, 11:30 a.m. to 1 p.m. for brunch and 4:30 to 6 p.m. for dinner Saturday, Sunday and holidays. The Oasis Galley is open to all active-duty personnel.

OMBUDSMAN PROGRAM

Each Navy command, afloat and ashore, has an ombudsman to serve as a direct liaison between Navy families and the command. The ombudsman is a volunteer selected by the commanding officer from the spouses within the command. The command ombudsman position is multifaceted. He or she is someone who cares about people and has the knowledge, resources and training to assist command families with any problems they may face. An ombudsman is a vital source of support and information for the command and the command families. Currently, there are more than 50 ombudsmen volunteering for commands at Naval Station Mayport. The Ombudsman Council, which consists of all ombudsmen and their chains of command, meets monthly with the base commanding officer and department heads to exchange ideas, receive information and discuss issues or concerns. The command ombudsmen share the latest naval station news and any up-to-date command information with their families, usually through a monthly newsletter. You may obtain the name and telephone number of your ombudsman by contacting your command or by calling the Family Service Center at 904-270-6600; they will assist you in contacting your command ombudsman.

PERSONNEL SUPPORT DETACHMENT

The Personnel Support Activity Detachment’s (PSD) mission is to provide consolidated, timely and efficient pay, personnel and transportation services to our 70 shore commands and 12 warships and their family members. PSD Mayport works closely with our customer commands to ensure the proper processing and posting of all entitlements, gains, transfers, reenlistments, separations, discharges, retirements and many other personnel and pay related transactions. We also have the NAVPTO/SATO office, which provides transportation services and our own ID card/DEERS section that services our customer commands and the large U.S. military retired community in the area. PSD Mayport is proud of our stellar customer service reputation, which we earn one customer at a time. We are in Building 298 right next to Headquarters (Building 1). Hours are 7:30 a.m. to 4 p.m. Monday through Friday. The ID cards/DEERS section is also open most Saturdays 7:30 to 11 a.m.

PUBLIC AFFAIRS OFFICE

The Public Affairs Office (PAO), in Building 1, provides the information link between the Navy at Naval Station Mayport, their families and the civilian community through area radio, newspaper and television outlets. The PAO also coordinates community and youth tours at Mayport.

The Mirror, Mayport’s weekly newspaper, is available at locations around the naval station. The paper features different events happening on the base, recreational activities, ship and squadron news, and volunteer opportunities.

The online edition of The Mirror is at http://mayportmirror.jacksonville.com. Free classified advertising in the paper’s Fleet Market section is available for Sailors, their families, retired members and DOD civilian employees. The Mirror editor can be reached at 904-270-7817, ext. 1012. If you have questions about the Navy at Mayport, you may call the Public Affairs Office at 904-270-5226, ext. 1011.

PUBLIC WORKS

Public Works Department Mayport provides a full range of facility services, including infrastructure sustainment, restoration and modernization, construction, transportation, engineering, environmental services, self-help, utilities, janitorial, refuse collection, grounds maintenance and pest control. The Public Works team includes the Facilities Management Division, the Facilities Engineering and Acquisition Department (FEAD), the Production Division, the Environmental Division and the Base Operating Support (BOS) contractors, IAP-Hill, KIRA and many other contractors.

The Facilities Management Division of Public Works is responsible for working with the base departments and tenant commands to identify requirements, in regards to space, facility and utility requirements. For facility issues, please utilize your activity liaison officer (ALO). ALOs coordinate with their respective PW zone managers to identify, report and track facility repair work and all other PW issues within their facilities and surrounding property. Please call the Public Works Facility Management Division at 904-270-5580 for any of these issues.

The Public Works FEAD oversees all construction contracted through the Naval Facilities Engineering Command. This group of professionals is dedicated to ensuring quality and safety in construction, along with comprehensive coordination with all affected station departments and tenant commands. The FEAD can be reached at 904-270-6317.

Transportation provides a number of resources and services to all of our departments and tenants command. First and foremost, Transportation provides a variety of vehicles for organizations to rent, to include passenger cars, vans, buses and cargo carriers. Transportation also provides crane service for naval ship support. Finally, Transportation is also responsible for licensing personnel on special purpose vehicles. For information on any of the aforementioned services, you can visit Transportation Dispatch, in Building 25, or call them at 904-270-5304.

Utilities and Energy Management (UEM) is also a responsibility of Public Works. If you have questions in regards to utility billing or rates, please call our UEM branch at 904-270-6343, ext. 318.

The Base Operating Support Contractors, IAP-Hill and KIRA, do all the major up-down lifting for Public Works. IAP-Hill performs all the maintenance on the facilities, roads, runway, port and utilities. KIRA handles the grounds maintenance, janitorial service, refuse collection and pest control. As with all the divisions of Public Works, IAP-Hill and KIRA are true professionals whose goals are to provide the best quality service to our customers. If you have questions in regards to work done by these contractors, you can call our contracting officer’s representative at 904-270-6343.

Public Works Environmental Division supports the naval station Environmental Department by providing hazardous waste storage and disposal in accordance with SOPA (ADMIN) MYPTINST 5090.1F. The hazardous waste storage facility can be reached at 904-270-6468 to schedule waste pickups.

“Public Works Mayport’s pledge is to service its clients with pride and distinction!”

ENVIRONMENTAL

Sound environmental stewardship is one of the responsibilities we hold in the highest regard. We are committed to protecting and preserving the fragile environment entrusted to us by our neighbors. We have a mile of beachfront, 4.5 miles of river shoreline and almost half of our 3,400 acres is classified as wetlands, brackish marshlands or beaches. Manatees, ospreys and sea turtles share the base. Clearly our obligation to safeguard them and conserve the environment is immense. We have very aggressive waste management, pollution prevention and natural resources conservation programs on base. A 15-minute training CD that provides an overall view of the environmental initiatives on base is available upon request. To obtain a copy of this training CD or for more information, contact Environmental at 904-270-6730.

EQUAL OPPORTUNITY AND SEXUAL HARASSMENT

The objective of the Equal Opportunity program is to promote positive command morale and quality of life by providing an environment in which all personnel can perform to their maximum ability, unimpeded by institutional or individual biases based on race, color, religion, sex (including gender identity), national origin or sexual orientation. Command leaders must create, shape and maintain a positive equal opportunity and sexual harassment prevention environment through policy, communication, training, education, enforcement and assessment. This applies to, but is not limited to, recruitment, recruitment advertising, training, advancement and promotion, job assignments, collateral duties, transfers and all other aspects of employment. The Equal Opportunity/Command Climate Specialist for NS Mayport is in Building 1, Room 1400.

COMMAND MANAGEMENT EQUAL OPPORTUNITY PROGRAM MANAGER

The Command Management Equal Opportunity (CMEO) Program Manager is intended to be one of many commanders’ tools for the prevention of unprofessional behavior and for ensuring equal opportunity and sexual harassment prevention goals are obtained. Leadership has the authority and responsibility to ensure that Navy Core Values are integrated into our daily business.

COMMAND CLIMATE SPECIALIST

Located in Building 1, Room 1400, the Command Climate Specialist (CCS) serves as primary adviser and subject matter expert to commanders and CMEO Program Managers, and provides assistance to other members in the chain of command on equal opportunity and sexual harassment issues. In this capacity, the CCS provides equal opportunity briefings and training and assists visits to subordinate commands. The CCS provides assistance to Mobile Training Team (MTT) CMEO Program Manager classes. The CCS typically does not conduct command investigations into equal opportunity issues, due to the possibility of conflict of interest, but instead serves as equal opportunity process advisers and reviewing subject matter experts. Contact NS Mayport CCS at 904-270-5940.