Seymour Johnson AFB Community

Medical

Oct 7, 2019 – callan

SEYMOUR JOHNSON MEDICAL CARE

Fire Department

For Emergencies call 911
2010 Jabara Ave.

The base fire department is an $11 million, state-of-the-art emergency response facility with new emergency vehicles and a comfortable living environment for responders. Firefighters receive specialized aircraft and hazard training to support the base mission.

Kiecker Dental Clinic

919-722-1933
2805 Jabara Ave.

Hours

Monday through Friday 7:10 a.m. to 5 p.m.
Weekends, Federal holidays, Family Days closed
2nd Wednesday of every month, Combat Medical Readiness training Expect delays and lengthened wait times
Weekday/After-Hours Dental Emergencies: Contact 919-722-1933

The Kiecker Dental Clinic serves military personnel in the Seymour Johnson area. Family members can receive dental treatment at local dental offices through the TRICARE Dental Program.

Thomas Koritz Clinic

919-722-1802
1050 Jabara Ave.

Hours

Monday through Friday 7:30 a.m. to 4:30 p.m.
Weekends, Federal holidays, Family Days closed
2nd Wednesday of every month, Combat Medical Readiness training Expect delays and lengthened wait times

The Koritz Clinic, 4th Medical Group, serves military personnel, family members and retirees in the Seymour Johnson area. Primary care services offered are family medicine, aerospace medicine, and pediatrics. Specialty care services include optometry, mental health, physical therapy and audiology. General radiology, laboratory, and pharmacy services are also offered. Active Duty Sick Call hours are 7:30 to 8 a.m. Sick call is for urgent care only, and the uniform of the day or PT gear is required.

Link Up – Patient Resources

www.airforcemedicine.af.mil/MTF/Seymour-Johnson

Appt/Info App: Search Google Play or Apple Store for “4th Medical Group”

Message your provider team at: app.mil.relayhealth.com

Facebook: www.facebook.com/4thMedicalGroup

In the event of an emergency, dial 911 or go to the nearest emergency room. If on base and dialing from a cell phone, call 919-722-0911.

For urgent care after hours, call 800-TRICARE, option 1 to speak with our nurse advice line.

Additional resources:

Defense Centers of Excellence Outreach Center (Psychological Health, PTSD, Traumatic Brain Injury) 866-966-1020

Military Crisis Line

Hotline 800-273-8255, Press 1

Sexual Assault Prevention and Response

Hotline 919-722-7272
After Hours Hotline 919-920-7272
Office 919-722-0155
Safe Helpline 877-995-5247

Veterans Crisis Line 877-273-8255

Military One Source:

www.militaryonesource.mil

Patient Advocate

919-722-0733
1050 Jabara Ave.

Hours

Monday through Friday 7:30 a.m. to 4:30 p.m.

2nd Wednesday of every month, Combat Medical Readiness training Expect delays and lengthened wait times

The men and women of the 4th Medical Group strive to provide excellent quality medical care. If you have any questions or concerns about your medical care, the 4th MDG Patient Advocate is available to address your concerns.

Pharmacy

919-722-1814
1050 Jabara Ave.

Hours

Monday through
Friday 7:30 a.m. to 4:30 p.m.

2nd Wednesday of every month, Combat Medical Readiness training Expect delays and lengthened wait times

The pharmacy provides comprehensive pharmaceutical services to all eligible beneficiaries. A pharmacist is available to provide medication counseling upon request. Due to local policy, the pharmacy cannot accept phoned-in prescriptions from your doctor’s office. However, your doctor’s office may send an electronic prescription through E-Scripts to DOD-Seymour Johnson (except for all controlled medications) or fax a prescription to 919-722-1895 (except for Schedule II controlled drugs), and it will be processed upon your arrival.

TRICARE Operations & Patient Administration (TOPA)

919-722-1265
1057 Jabara Ave.

Hours

Monday through Friday 7:30 a.m. to 4:30 p.m.
Weekends, Federal holidays, Family Days closed

2nd Wednesday of every month, Combat Medical Readiness training Expect delays and lengthened wait times

TRICARE Managed Care Support Contractor:

Prior to Jan. 1, 2018 – HealthNet
Federal Services; 877-TRICARE or
www.hnfs.com

After Jan. 1, 2018 – Humana Military;
800-444-5445 or www.humanamilitary.com

TRICARE is a regionally managed healthcare program for active-duty personnel,
retirees, family members and survivors. TRICARE brings together the healthcare resources of all branches of the military and supplements them with a network of civilian healthcare professionals. Upon arriving at Seymour Johnson Air Force Base, call the Managed Care Support Contractor at 877-TRICARE to begin enrolling in the TRICARE North Region. This will ensure access to the 4th Medical Group and the
TRICARE system.

Veterinary Treatment Facility

919-722-1465
1003 Collier Ave.

Hours

Monday through Thursday 10 a.m. to 3 p.m., by appointment only
Friday, Weekends, Federal holidays closed

The veterinary treatment facility provides medical care for military working dogs and preventative healthcare for personal animals of military members, retirees and their families. Members living on base must register their pets at the facility within 10 days of arrival.

OFF-BASE MEDICAL CARE

Wayne County has a number of medical and urgent care facilities. For a full listing of healthcare resources in the county, visit the health and public safety directory on the Wayne County Chamber of Commerce website: members.waynecountychamber.com/list/ql/health-public-safety-36.